Job description
RECEPTIONIST
Holliday Ingram’s mission is to serve South Carolina home buyers and homeowners, real estate agents and lenders with a values-based, client focused approach to real estate law, providing a uniquely stress-free and celebratory closing experience. We are deeply vested in creating lasting relationships and aim to deliver the highest level of trust, personalized service and client satisfaction.
We are a rapidly growing, relationship-driven company searching for a dedicated team member to join our Greenville office as a receptionist.
The Receptionist is responsible for assisting clients and directing their questions and concerns to the appropriate person to receive support.
RESPONSIBILITIES
· Answer phone calls and direct to appropriate and responsible party
· Manage multi-line/digital phone system
· Follow up on all voice mails in timely manner
· Take accurate messages and forward to appropriate party
· Greet clients in a friendly and professional manner
· Monitor conference rooms, lobby and other client spaces for cleanliness
· Ensure conference rooms are equipped for closings
· Monitor and maintain office equipment in the office
· Obtain necessary documents prior to meetings and closings as needed
· Receive, coordinate, and deliver all mail and packages in a timely manner
· Call clients and agents as necessary to inform them of issues or confirm appointments
· Conduct tests and inspections of products, services, or processes to evaluate quality or performance
· Coordinate delivery of documents between offices
· Order office supplies to maintain office and equipment in proper working order
· Manage the coordination of multiple appointments at one time to ensure privacy and to ensure that visitors are directed to the appropriate place
· Manage items for pick-up by clients and/or agents
· Other duties as assigned
EDUCATION AND EXPERIENCE
· Associate degree, preferred
· 2+ years of experience in a customer service or client-facing role, preferred
SKILLS
· Attentive and proactive in predicting needs and creating solutions
· Ability to communicate verbally and orally in order to convey information effectively
· Ability to maintain a calm and respective demeanor at all times
· Excellent time management and organization skills
· Strong technical skills including managing large amounts of data, retrieving records, and managing tasks related to files
Job Type: Full-time
Pay: $34,000.00 - $42,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Education:
- Associate (Preferred)
Experience:
- Customer service: 3 years (Required)
Work Location: One location
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