Job description

Flexibility Option:
Remote Position

Job Req Id:
27774

Description:
Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work.

This position will be located in: Fargo , ND Remote position

Job Summary
Conducts testing on software, websites, and other technical products to identify and resolve bugs, defects, and other potential issues. Supports the day-to-day operations of the quality analyst team by providing testing SAP applications. Works with business process owners, and product team members to test complex user issues. Reviews, analyzes, modifies, and executes thorough operational, configuration, or defined development change request test plans and checklists to ensure that business system changes are working properly, existing processes remain unaffected, and the needs of the users are met.
Responsibilities
Essential Functions

Works as part of the IT QA & Support team to determine how technology can best be used to enable or enhance our integrated business processes.

Reviews business requirements/user stories/use cases

Writes and executes test scripts using X-ray for the Jira tool

Collaborates with QA engineers and team leads to develop effective strategies and Test Plans

Execute Test cases (manual or automated) and analyze results.

Report bugs and errors to development teams

Conduct post-release/post-implementation testing/regression testing.

Use testing tools, QA processes, and techniques to validate the system.

Provide estimations for testing efforts.

Works with the Automation team to ensure the regression test suite is maintained as development changes occur.

Works with a variety of SAP product teams like SD, MM, LE, etc., and performs testing to support weekly transports for the teams.

Creates, executes, and modifies test scripts/test cases in Xray/Jira

Takes full ownership of testing and test processes that includes signing off on each release.

Works with cross-functional teams to ensure quality throughout the software development lifecycle.

Generates, maintains, and stores QA artifacts like (test scripts, test plans, reports, etc.) efficiently.

Non-essential Functions

Creates, contributes, and/or facilitates ongoing training for application functionality / best practice/lunch and learn topic-related training in correlation with job duties.

Maintains the service desk application’s Knowledge Base articles.

Provides guidance and mentorship to team members.

Performs off-hours support as needed.

Performs other duties as assigned by supervisor or designate.

Qualifications

Four-year STEM degree or equivalent experience.

Minimum 7 years of relevant work experience.

Working knowledge of test management software (e.g., X-ray, Jira, Zephyr, etc.

Experience in Agile or Scrum Framework

Ability to read, write and speak in English required.

Good working knowledge of wPC, Windows, Microsoft Office (Excel, Access, Word, and PowerPoint), Internet, and Outlook.

SAP experience preferred.

Familiar with relational databases and client-server concepts, business processes, and commonly used concepts, practices, and procedures within a particular field.

Skills and Abilities

Ability to communicate effectively with a wide range of audiences (technical and non-technical), and in a wide range of settings (e.g., one-on-one, small group, in person, conference calls and via e-mail).

Ability to consistently provide quality service to meet and exceed customer expectations while demonstrating patience in a customer service/support role.

Ability to develop and maintains effective working relationships with customers, vendors, and others related to the company.

Excellent interpersonal skills are preferred with the ability to effectively plan and organize.

Excellent customer service skills include being competent, accurate, responsive, and engaged.

Ability to work effectively independently and in a collaborative, team environment to achieve goals.

Ability to work seamlessly with others across geographical, functional, and cultural boundaries.

Ability to consistently demonstrates an eagerness to meet challenges with a self-starting attitude (can-do spirit).

Accurately assesses and acknowledges own strengths and limitations.

Ability to support multiple business process functionality with our business applications.

Ability to demonstrate problem solving skills individually and in group situations.

Ability to execute plans to deliver results.

Ability to work under pressure to resolve time sensitive issues.

Physical Requirements

Frequency at which you would carry/lift in a typical day:
Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%

Lift from Waist:
< than 10 lbs. - Not at all

10 to 25 lbs. - Not at all

26 to 50 lbs. - Not at all

51 to 75 lbs. - Not at all

75 to 100 lbs. - Not at all

100+ lbs. - Not at all

Lift from Floor:
< than 10 lbs. - Frequently

10 to 25 lbs. - Occasionally

26 to 50 lbs. - Occasionally

51 to 75 lbs. - Not at all

75 to 100 lbs. - Not at all

100+ lbs. - Not at all

Carried for Distance:
< than 10 lbs. - Not at all

10 to 25 lbs. - Not at all

26 to 50 lbs. - Not at all

51 to 75 lbs. - Not at all

75 to 100 lbs. - Not at all

100+ lbs. - Not at all

Physical Activity
Frequency at which you would do the following in a typical day:

Sitting (a continuous period of being seated) - Continuously

Standing (for sustained periods of time) - Frequently

Walking (moving about on foot to accomplish tasks) - Frequently

Bending/stooping (downward and forward) - Occasionally

Crawling (moving about on hands and knees or hands and feet) - Not at all

Climbing/Walking Stairs (ascending or descending) - Occasionally

Reaching (extending arms in any direction) - Frequently

Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally

Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally

Balancing (maintaining body equilibrium to prevent falling) - Occasionally

Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Continuously

Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Occasionally

Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally

Grasping (Applying pressure to an object with the fingers and palm) - Continuously

Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Continuously

Talking (expressing or exchanging ideas by means of the spoken word) - Frequently

Driving (the control and operation of a motor vehicle) - Occasionally

Desk work (work usually performed at a desk) - Continuously

Use of a computer - Continuously

Use of a telephone - Frequently

Hearing (Perceiving the nature of sounds at normal speaking levels) - Frequently

Exposure (to adverse weather & temperature conditions) - Not at all

Travel (travel needed to perform job duties) - Occasionally

Additional Information
This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.

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