As a lead litigation claims adjuster on our Home and Property team, you’ll investigate and evaluate claims accurately and fairly for our customers. Maintaining established timelines, customer service standards, and quality standards, you’ll handle coverage and damages analysis of complex first party property claims. Additionally, you’ll effectively negotiate and complete settlements fairly and equitably with all parties while working with attorneys at all levels to resolve disputed claims.

This position requires frequent travel; possible overnights (up to several times a month). Preference for candidates to be located in Eastern or Central Time Zones due to travel requirements.

Duties & responsibilities

• Examine and interpret homeowner policies, forms in force, and other records
• Investigate relevant facts needed to evaluate coverage, liability and damages on litigation claim files involving complex property damage and coverage issues
• Correlate information received from independent agents, contractors, architects, engineers, experts and other vendors for damage determination
• Respond to decisions, agreements, and/or court orders; create litigation strategy and determine need for coverage opinions; coordinate and attend alternative dispute resolution when required
• Serves as a Corporate Representative

Must-have qualifications

• Bachelor's degree or higher and three years 1st Party Property litigation claims experience
• Instead of a degree, seven years of prior work experience within claims, financial services, customer service, construction, property management, medical or related field; at least three years of which must be 1st Party Property litigation claims experience

Compensation

• $84,000-$99,800/year
• Gainshare bonus up to 24% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Equal Opportunity Employer

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