Title: Program Support Technician

Hiring Range: Negotiable and Commensurate with Experience

Pay Band: 3

Agency: Department of State Police

Location: North Chesterfield, Virginia

Agency Website: vsp.virginia.gov

Recruitment Type: State Employee Only - E

We are seeking to expand our diverse team of change makers and innovators. As a member of the Virginia State Police family, you would make a difference by serving every city, county, town, resident, and visitor of the Commonwealth through supporting our vast public safety mission. Challenge yourself to make a difference today by applying for a career with the Virginia State Police!

Established in 1932, the Virginia State Police has grown to be the largest police department in the Commonwealth of Virginia. As the mission of the Department has continued to expand, our workforce continues to grow. We embrace our tradition of professionalism and excellence, and we are excited for our future as we continue our journey to become best in class. We are firmly committed to our family-like culture and are seeking to expand our diverse team. We provide an outstanding benefits package, including excellent health insurance, membership in the Virginia Retirement System, deferred compensation, paid leave starting on day one, and other benefits available to Commonwealth of Virginia Employees. Contact Human Resources for additional details.

Job Duties

• Researches missing dispositions on criminal history records in response to subpoenas; out-of-state record requests; and civil and firearm restoration of rights on the Virginia criminal history.
• Conducts record updates on behalf of the Sex Offender Registry, Expungement, and Civil & Applicant Records Exchange (CARE) sections in compliance with governing policies, regulations, and the Code of Virginia.
• Archives documentation received.
• Enters disposition information obtained through research into the Computerized Criminal History (CCH) system; and modifies or corrects researched dispositions on the Virginia criminal history.
• Accurately performs data entry functions to establish and update adult arrest disposition information.
• Ensures accurate arrest and disposition state statute codes.
• Processes incoming SP-102 Investigative Reports from division and area offices.
• Retrieves and photocopies files for law enforcement and judicial agencies and in response to subpoenas and Freedom of Information Act (FOIA) requests by uploading documents into NextRequest.
• Maintains and organizes SP-102 files in accordance with policies, procedures, and retention guidelines.
• Validates criminal history information upon request by the general public or Virginia Department of Elections.
• Generates appropriate correspondence to the Virginia Department of Elections.
• Assists with the microfilm/microfiche conversion project by accurately verifying indexing fields to ensure search ability and retrieval of documents.
• Schedules and coordinates special events for the Special Processing and Analytical Support Section (SPASS).
• Submits supply orders for the SPASS section.
• Opens, date stamps, and distributes incoming mail for the SPASS section.
• Serves as a backup to the Program Support Technician Senior position number 01673 as needed.
• Provides assistance to other CJIS subsections as workload dictates.
• Works at least 75% of mandatory overtime.
• May be required to perform other duties as assigned.
• May be required to assist the Department or state government generally in the event of an emergency declaration by the Governor.

Minimum Qualifications

• Knowledge of Department and state policies and procedures as related to the subject area; and of Microsoft Office applications to include Word, Excel, and basic computer operations.
• Demonstrated skill in effective keyboarding to include data entry functions.
• Demonstrated ability to apply research and analytical methodology in the interpretation of criminal arrest and disposition information; to work independently and as a member of a team; to follow instructions and pay close attention to detail; and to communicate effectively in English with internal and external contacts and agencies.
• High School diploma or equivalent.
• Experience indicative of good communication and interpersonal skills required.
• Must be Virginia Criminal Information Network (VCIN) certified or ability to become certified within specific time frame (requires U.S. citizenship or lawful resident of the U.S. for the past 10 consecutive years).

Preferred Qualifications:

N/A

Special Instructions:

A BACKGROUND INVESTIGATION SHALL BE REQUIRED OF EACH SELECTED APPLICANT

Elements of the selection process include the screening of application(s); the interviewing of qualified candidate(s), to include pre-employment testing, a presentation and/or a work sample, if applicable; salary negotiation(s) if applicable; a background investigation; and a medical evaluation if applicable. The anticipated duration of the pre-employment process is determined by the successful completion of the above items.

Applications, cover letters and/or resumes shall only be accepted on-line through the PageUp recruitment management system at https://jobs.virginia.gov and must be received by 11:55 P.M. on April 14, 2023. Please limit resumes to four pages and cover letters to one page. Any additional attachments received in excess of this will not be considered.

PageUP provides a confirmation of receipt of your application, resume and/or cover letter submitted successfully. Please refer to your PageUp account to check the status of your application for this position. For questions, please contact the Employment Unit of the Human Resources Division at employment@vsp.virginia.gov.

The Virginia State Police is an Equal Opportunity Employer. Our policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity or expression, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, parental status, political affiliation or any other categories protected by applicable federal, state or local laws.

REASONABLE ACCOMMODATIONS ARE AVAILABLE UPON REQUEST

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