As a Program Manager for Strategic Workforce Planning, you would use your expertise to lead strategic planning activities including needs assessment, workforce research, enterprise capability building, workforce strategy & planning, and other initiatives to shape and improve the enterprise. You would leverage your skills in communication, collaboration, strategic thinking, and creative solutioning to design, develop, and evaluate effectiveness of programs and policies.

To manage, influence, and lead development direction and optimal performance of business unit program initiatives. Develop, implement, evaluate, and lead users to comply with best practices to ensure timely and effective channel/ program delivery and administration. To manage and facilitate implementation and coordination of moderately complex programs that affect and involve business unit activities. Ensure management review of initiatives from concept through planning, analysis, design, and testing, implementation, and transition phases. Manage program deliverables and solutions on schedule and within scope and budget.

Responsibilities

• Review program-related data using performance measurements and indicators to identify areas for improvement and potential risk and develop action plans for each indicator or area identified and lead change management
• Consult with leadership and business partners to effectively define KPIs and short/long-term goals and objectives, initiatives, and actions plans
• Analyze overall program effectiveness; identify and address areas of opportunity and make recommendations
• Innovatively identify and collaborate with management regarding the current and future needs and trends for programs and channels based on feedback
• Identify, scope, document, coordinate, and implement business solution requirements in accordance with program/channel and project goals
• Support qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc.
• Direct and lead work by developing and coordinating work plans, schedules, milestones, deliverables, and training
• Solve moderate to complex project-related problems
• Interact effectively with managers and division/department management concerning program(s)
• Recommend improvements across division/department lines
• Build relationships with management and key stakeholders
• Perform other duties as assigned

Qualifications & Educational Requirements

• Bachelor’s Degree in Business, Management, or the equivalent combination of training, education, and experience
• Advanced project management skills to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
• Advanced planning, organizational and problem-solving skills
• Experience in workflow and program development including development of requirements documents, procedures, and implementation plans
• Significant experience in managing multiple initiatives, and meet changing requirements and priorities to accomplish objectives and goals, independently or in a team environment
• Significant experience in collaborating across organizational boundaries and building partnerships across various functions
• Advanced skill in identifying and analyzing business requirements and recommending solutions
• Innovative thinking skills to solve problems and facilitate the decision-making process
• Advanced verbal, written, and interpersonal communication skills, including ability to communicate complex terms to all levels of audiences
• Analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results, or relationships
• Experience in leading, training, guiding and mentoring others
• Significant experience working with leadership and management in diverse and complex operational environments

Desired Qualifications and Education Requirements

• Advanced degree in Business, Management or the equivalent combination of training, education, and experience
• Knowledge and experience with Strategic Workforce Planning concepts and methodologies
• Project Management Professional (PMP), or the equivalent combination of training, education, and experience
• Certified Scrum Master (CSM), or the equivalent combination of training, education, and experience
• Expert knowledge of Navy Federal's functions, philosophy, operations, and organizational objectives
• Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit’s products/services

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and on boarding process.

Salary Range: Level II $74,400, - $127,200 annually Level III $85,500 - $146,300 annually

Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.

Posting End Date: 05/19/23

Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume.