Job description

POSITION TITLE: Program Director - Mental Health, Residential

JOB CLASSIFICATION: Exempt

REPORTING RELATIONSHIP: Senior Director

SUMMARY:

Community Solutions seeks a Residential Director to oversee our residential treatment programs tailored support for underserved adults who have not benefited from traditional outpatient mental health services. Our longstanding facilities and team provide a compassionate, strength-based, client-centered, and trauma-informed team and service delivery approach.

Reporting to our Senior Director, you will be a vital part of the leadership team, responsible for overseeing all aspects of the program, including staff management, clinical treatment, documentation, and adherence to policies and regulations. The Residential Director must possess managerial experience, be responsible for program development, ensuring the implementation of evidence-based practices, as well as the development and oversite of program budgets.

Join a talented leadership team and an Agency that values respect, integrity, excellence, compassion, celebration, initiative, and unity guide the organization’s culture. This is a full-time opportunity available within commutable distance to our residential facilities located in Morgan Hill, CA.

The Ideal Candidate Will Possess the Following Qualifications and Knowledge:

Did you know that research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications? Please understand that no one ever meets 100% of the capabilities. If much of this describes you, we encourage you to apply. This might be the right next role for you if you have:

Education and Experience:

Required:

• Minimum of 4 years of experience working in mental health, including experience in a management or leadership role.
• Strong leadership, organizational, and communication skills.
• Ability to work collaboratively with staff, clients, and stakeholders.
• Experience with budgeting and financial management.
• Demonstrated experience running an effective program to meet agency contract requirements.
• Demonstrated ability to work effectively in a team-oriented work environment.
• Empowerment, advocacy and support techniques for victims/survivors of violence, people with mental illness and/or substance abuse issues.

Preferred:

• Master’s Degree in social work, psychology or related field.
• Licensed clinician (LCSW, MFT, ASW, AMFT, Licensed Psychologist) in the state of California and registered and in good standing with California Board of Behavioral Science (BBS).
• Working knowledge of wellness and recovery concepts.
• Working knowledge of Santa Clara County and surrounding areas community resources.
• Knowledge of case management, crisis management, group, family and individual counseling, linkage-referral, and community-based services.
• Experience managing productivity and program expenses.
• Knowledge of relevant Evidence Based Practices and leading outcome driven care.
• Knowledge of change and project management.

What You'll Be Doing in the role of Clinical Residential Director:

• Ensures the program follows through with standards set by County, CCL, and DHCS standards.
• Completes and oversees the completion of internal, County and CCL incidents reports.
• Maintains appropriate documentation, per funding and agency requirements; collaborates internally with other Divisions and with public or community-based agencies. Maintains positive and effective relationships with agency service departments and community agencies to ensure customer satisfaction.
• Demonstrates an understanding of confidentiality policies, mandated child and adult/order adult abuse reporting and duty to warn procedures.
• Supervise weekly treatment meetings to ensure consistent and effective communication between staff members, oversight of client development and progress and to ensure a team approach is utilized in the treatment of our clients.
• Monitor staff morale and building team spirit; intervening and addressing any staff-related issues.
• Provide adequate and ongoing training of staff, and sufficient supervision to ensure that all services are in keeping with Community Solutions Mission Statement.
• Provide crisis intervention and support as needed.
• Promotes cultural awareness and sensitivity within the Agency.
• Participates in administrative staff meetings and selected conferences, as assigned by the COO.
• Provides direct services, as needed. Provides back-up coverage for crisis response for evenings, after hours, and weekends.
• Reviews charts on a weekly basis with program to ensure audit ready charts for County, CCL, and DHCS standards.
• Prepares periodic reports for management and other departments as requested.
• Attends all County/community meetings, as assigned, provides leadership, brings back information and shares with appropriate staff in a timely manner.
• Consistently uses strength-based and solution focused problem-solving skills.
• Responds to phone calls and emails within 24 hours on business days. Resolve outstanding issues collaboratively using strength-based solutions focused approach.
• Demonstrates an understanding of HIPAA, confidentiality laws and policies, and assures the highest degree of confidentiality in the implementation of all responsibilities and duties.
• Successfully completes all training requirements for this position to ensure agency and contract compliance.
• Frequent travel required. Employees must have the ability to operate their personal motor vehicle to participate in client visits and any assigned Agency business.
• Performs first aid as needed based on training and certification.

Working at Community Solutions:

The annual base salary range for this role is $90,000 - $115,000. Grade level and salary ranges are determined through interviews and a review of education, licensure, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. We offer a comprehensive employee benefits package and encourage strong work-life balance. We believe in supporting the whole person by providing:

• Medical, dental and vision 100% of premiums paid by employer for full-time employees and eligible dependent children
• 403(b) Retirement Plan with 5% employer match
• 3-weeks paid vacation to start
• 13 paid holidays as well as 96 sick hours per year and self-care time
• Longevity bonuses
• Generous family leave
• Staff learning and development and robust in-house training opportunities
• Employee-led Diversity, Equity, and Inclusion Resource Group

Diversity, Equity, and Inclusion:

Community Solutions is deeply committed to diversity, equity, and inclusion. We are a team of dedicated professionals with backgrounds as diverse as the impact we achieve. We are committed to diversity in our workforce and equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We encourage candidates from all backgrounds to apply.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to both sit and stand for extended periods, talk and hear, and use office equipment; occasional need to lift and move objects up to 25lbs.

Working Conditions:

Typical Working Conditions: Work is performed in office, clinic, or community environments; work is performed with people who may exhibit unstable and potentially violent behavior, continuous contact with other staff and the public. For program staff assignments, work is performed by driving an automobile to transport clients in the community.

Sensory Demands: The employee/worker may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health and safety for themselves or their homes. The employee/worker may experience a number of unpleasant sensory demands associated with the lack of personal care.

Special Requirements:

• Must be able to meet and receive a criminal records clearance as required by specific programs, licensing regulations and Community Solutions practices.
• License: Possess a valid California driver’s license, current car insurance and a good driving record as documented by a DMV report and consistent with the Agency’s liability insurance requirements.
• Requires an automobile to perform routine job duties.
• COVID-19 Vaccination: Please note that Community Solutions has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and clients. As a condition of employment, Community Solutions employees are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Note: This job description outlines primary duties, qualifications, and job scope, but is not intended to be a comprehensive description of job responsibilities. We expect each employee to offer their services wherever and whenever necessary to ensure the success of our endeavors.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes and abilities to perform each duty proficiently.

Candidates for this position must be legally authorized to work directly as an employee for any employer in the United States without visa sponsorship.

Job Type: Full-time

Pay: $90,000.00 - $115,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekend availability

Ability to commute/relocate:

• Morgan Hill, CA: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

caravetterealestate.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caravetterealestate.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, caravetterealestate.com is the ideal place to find your next job.