Job description

NAMI Lake County Ohio has an immediate opening for a Program Coordinator who is responsible for all aspects of both school programming and volunteer enrichment, in addition to supporting the other NLC programs.

Ideally, this individual will have experience implementing and maintaining educational programs in the non-profit space, knowledge of adult learning styles, marketing experience, and experience coordinating a volunteer workforce.

Position specifics:

• Full-time, exempt, salaried position, averaging 40 hrs/week.
• Paid time off, paid holidays (96 hrs. annually), generous paid vacation, health insurance, and life insurance.
• Some evenings and weekends are required.
• NAMI is committed to the professional growth of team members and offers professional development opportunities.

Required:

• Bachelor’s degree in a related field or demonstrated equivalent work experience.
• Knowledge and personal lived experience with mental illness.
• High degree of competency using web-based databases and Microsoft Office.
• Ability to collaborate and work well with a small team.
• Willingness to be flexible and agile with timing and supporting the team.
• Demonstrated skills in providing training, public speaking, and presentations.
• Ability to work independently, prioritize tasks, and maintain several projects concurrently.
• Well-organized, detail-oriented, with strong problem-solving abilities.
• Ability to travel in-state and out-of-state for training and conferences.
• Empathy for those with mental health and addiction challenges and their families, and a passion to serve their needs.

Responsibilities:

NAMI Signature Programs

• Collaborates with the Executive Director and Staff to implement all NAMI Signature

Education programs, especially our school-based Ending the Silence (ETS) programs, and any other assigned programs.

Duties are as follows:

• Work closely with all Lake County schools to promote, schedule, and deliver all aspects of the ETS program.
• Teach and facilitate the ETS program, as necessary.
• Manage and provide support for staff and program leaders/facilitators as they provide programming.
• Maintain wait lists, program metrics, and record-keeping for contracts, reporting, and grant requirements.
• Ensure that requirements, goals, and fidelity with NAMI Standards of Excellence are met while monitoring the overall quality of programs.
• Gather and report data for quality improvement purposes.
• Prepare educational and training materials, correspondence, and other written program/project materials as needed.

Volunteer Enrichment

• Collaborate with the Executive Director, staff, and volunteers to assist in the development and implementation of our Volunteer Enrichment program.
• Provide support and manage, in collaboration with program staff, all functions of the volunteer experience. This includes, but is not limited to: - Process background checks for volunteers. - Ensure volunteers maintain appropriate qualifications for their specific role. - Plan, schedule, and support volunteers’ onboarding, and ongoing professional development. - Review program evaluations with program volunteers and the Quality

Improvement team and facilitate quality improvement activities based on evaluation results and recommendations. o Maintain current volunteer databases. o Coordinate and track all necessary training for volunteer facilitators and employees.

Miscellaneous

• Assist in office administrative tasks such as answering phones, returning phone calls and emails.
• Participate in NAMI Lake County monthly board meetings and community outreach events as requested.
• Attend all staff meetings and training, including: o Continuing Education Units via webinars and other programs to stay current on research and best practices. o Staff development training, staff meetings, and supervision meetings as scheduled.
• Perform other miscellaneous duties as assigned.

You’re a good candidate for this position if…

• You understand and share NAMI’s commitments and values.
• You enjoy generating innovative ideas, and you have the commitment and follow- through to make these plans come to life.
• You enjoy working with diverse populations.
• You are organized and keep track of projects so that no detail gets forgotten and no deadline is missed.
• You believe strongly that mental health and physical health are equally important factors in wellness.
• You work well in a small office setting and communicate with coworkers and supervisors in a timely, proficient matter.

To apply:

Email a cover letter and your resume with salary requirements and three professional references to Matthew L. Selker, Executive Director at matt@namilake.org

Or mail to:

NAMI Lake County

One Victoria Place, Suite 260

Painesville, Ohio 44077

Attn: Executive Director

A cover letter should briefly describe your interest in the position and why your experience is a good match. The final applicant is required to complete BCI background check.

No phone calls, please.

Job Type: Full-time

Pay: $35,000.00 - $38,500.00 per year

Benefits:

• Flexible schedule
• Health insurance
• Life insurance
• Paid time off

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Painesville, OH 44077: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Work Location: Hybrid remote in Painesville, OH 44077

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