Job description

Over 35 years strong and fueled by 1,700 smart, passionate employees across New York state and Vermont, MVP is full of opportunities to grow. We are a nationally recognized, award-winning leader for a reason. The beating heart of our company is a wide range of employees from a diverse set of backgrounds—tech people, numbers people, even people people—working together to make health insurance better. If you are ready to join a thriving, mission-driven company where you can create your own opportunities and make a positive difference—it’s time to make a healthy career move to MVP!

Full-Time, Exempt

Position can be remote/virtual

Be part of the transformation at MVP Health Care. MVP Health Care is a nationally-recognized, regional not-for-profit health plan. We care for more than 700,000 members across New York and Vermont and are powered by the ideas and energy of more than 1,600 employees. The Digital Workplace team is responsible for defining, building and sharing the tools that will support and enable MVP’s Digital Workforce.
Focusing on digital workplace enablement, this position has an essential role in the Digital Transformation of the enterprise. The digital workplace team leverages emerging digital tools that align technology, employees, and business processes to improve operational efficiency and meet organizational goals. Meant to support the hybrid work experience, the digital workplace is a broad term that includes any device, software, or platform that staff members use to execute their jobs. At MVP, we are leveraging Microsoft’s technology stack, so key to success in this role is a deep understanding of SharePoint, Teams, Power Automate, Power Apps, Power BI, Planner, Forms, and Microsoft 365 functionality.
As part of our team, you will be collaborating with coworkers in a dynamic and creative environment to enable the effective and efficient use of technology to help our organization reach its goals. This role will focus on the three pillars of MVP’s Digital Transformation: Security First, Cloud Always, and Digital Always.

Roles & Responsibilities:
Research & Development

• Stay current with cloud-based digital transformation technology trends, with a focus on the Microsoft roadmap and the healthcare payer industry trends.
• Identify Microsoft product enhancements as they are released; understand product capabilities, positioning, deployment strategies, best practices, and potential risks.
• Synthesize and present relevant digital transformation metrics into logical and presentable formats that enable informed business decisions and drive adoption.

Innovation

• Proactively support the implementation of new digital transformation technology; aggregate and present relevant metrics to drive adoption.
• Actively identify opportunities to leverage cloud-based digital workplace technology and data to drive innovation, efficiency, transparency, and quality improvement.

Transformation

• Work across teams to understand stakeholder needs and analyze digital workplace capabilities to effectively align digital workplace technologies with stakeholder needs, ensuring the proper priority and alignment with our corporate strategy.
• Develop and execute on strategic roadmaps and release plans.
• Lead demonstrations, training sessions and proof of concepts, and pilot opportunities to support coworkers in their journey to build Digital fluency.

Other

• Minimal travel between MVP offices, including overnight travel.
• Perform other related duties as assigned.

Position Qualifications:
Minimum Education
College diploma or university degree in the field of business administration, computer science, business management or information systems preferred or 3 plus years' experience in a health care organization or business analysis.

Minimum Experience

• 3-5 years of work experience in IT or health care operations.
• Confirmed technical background working in SharePoint, Microsoft Teams, Microsoft’s Power Platform, Azure, Microsoft 365 or similar digital workplace technologies.

Required Skills

• Adaptability – Adapt and work effectively across a multitude of different situations.
• Independent learner – Eagerly explore new tools, technologies, and processes; quickly learn to use new technologies as they are introduced.
• Team Oriented – Collaborate in a team environment; possess a sense of accountability and urgency in completing assignments in support of the team’s success.
• Drive and Delivery – Reliably deliver quality results both individually and as part of a team; appropriately prioritize workload to execute on requirements.
• Initiative – Pursue work with energy, effort, and enthusiasm; take initiative to seek out new responsibilities; persist at tasks despite interruptions, obstacles, or setbacks.
• Communication – Effectively communicate across mediums (verbal, written, electronic, etc.); listen actively and respect others’ viewpoints; adeptly utilize modern communication technology.

About MVP
MVP Health Care is a nationally recognized, not-for-profit health insurer caring for more than 700,000 members in New York and Vermont. Committed to the complete well-being of our members and the communities we serve, MVP makes health insurance more convenient, more supportive, and more personal. We are powered by the ideas and energy of more than 1,700 diverse, employees from all backgrounds, committed to having a positive impact on the health and wellness of everyone we serve. MVP Health Care is an Affirmative Action/ Equal Employment Opportunity (PDF). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency (PDF), and the Know your Rights protected by applicable federal, state or local law. Any person with a disability needing special accommodations to the application process, please contact Human Resources at hr@mvphealthcare.com

Please apply and learn more – including how you may become a proud member of our team.

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