Job description

About Goodwill We believe in the potential of individuals to make positive changes in their lives. We believe that education and training empower people to make those changes. Our vision for the communities we serve is that each person is able to choose rewarding employment, financial security and the experience of educational achievement. We are committed to creating and sustaining a culture of diversity, equity and inclusion (DEI). We embrace our employees’ differences and acknowledge and support our collective responsibility. If you need any assistance in applying please contact PeopleRelataions@evergreengoodwill.org for any assistance or accommodation requests.

Job Title: Production Supervisor

About the Position

Oversees the entire physical operation, responsible for maintaining an optimum level of merchandise production and supervision of production associates.

Essential Functions
Complete operational requirements by scheduling and assigning one or more employees.
Promote productivity by following up with employees on work results.
Set expectations, instruct, coach and identify training needs.
Interview, assist with hiring, evaluate and discipline employees.
Resolve workplace problems by addressing issues that impact employee performance and productivity.
Coordinates dock efforts assigning staff within production and transportation area.
Prepare reports by collecting, documenting and summarizing information.
Complete projects by planning, organizing and monitoring assignments.
Maintain a clean work environment.
Build and maintain internal and external customer satisfaction.
Uphold safe work practices in support of a safety culture through awareness and observation; assist in safety training of employees; reports any potential hazards or accidents.
Perform the functions of production worker when needed.
Contribute to team effort by accomplishing related results as needed.
Consistent and safe execution of duties associated with forklift operation when certified to Seattle Goodwill standards.*

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential functions listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Job Requirements
Education: High School Diploma or Equivalent
Experience: 1 year’s production experience or equivalent.
Specific Skills/Knowledge/Licenses: Forklift Certification if applicable*

Essential Physical Abilities:
Lifting and carrying 40 – 60 pounds; Developed fine motor control (grasp, handle, manipulate objects with fingers;
Standing for long periods of time; frequent bending, kneeling, reaching, stooping, squatting, pushing; climbing ladders; able to travel across a variety of surfaces (stairs, ramps, uneven terrain).

Essential Mental/Sensory Abilities:
Organizing, sorting, categorizing, counting, adding, subtracting,
Interpreting data
Problem Solving
Communicating with the public
Creating written communication
Computer skills to include P.O.S. knowledge.
Completing written orders

Working Conditions:
Warehouse environment, temperature varies, exposure to dust.

General Description of All Benefits
Evergreen Goodwill provides the following benefits to employees:
https://evergreengoodwill.org/evergreen-goodwill-employee-benefits

• 20% employee shopping discount at all retail and outlet locations
• Healthcare benefits, including medical, dental and vision for full-time employees who work 30 hours or more per week
• Vacation pay – based on job role and tenure
• Sick time pay – based on accruals and Seattle Paid Sick/Safe Time
• 9 paid holidays per year (includes floating holidays)
• Voluntary insurance plans for full-time employees who work 30 hours or more per week
• Flexible Spending Account (FSA) full-time employees who work 30 hours or more per week
• Basic AD&D and Basic Life Insurance for full-time employees who work 30 hours or more per week
• Long Term Disability insurance for exempt (salaried full-time employees)
• 403(b) Retirement Savings Plan
• Employee Assistance Program (EAP) – free and confidential
• Tuition reimbursement program
• Employee loan program – for critical needs such as rent, electric bill, etc.
• Educational loan program
• Some job roles are eligible for bonuses
• Jury duty and bereavement pay

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Goodwill believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications and job scope, but not limit our employees nor Goodwill to just the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the Goodwill.

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