Job description

Title: Production and Industrial - Shipping/Receiving Worker

Location: Rockford, IL, United States

Duration: 12 months (with possible extension)

Work Schedule: Part-Time Monday - Friday (20 hours per week)-- Temp to hire

Job Description:

As a Senior Site Specialist, you will help support inventory management tasks which includes: order entry, expediting, customer service call resolution, return goods authorization, processing of backorders, vendor and customer interaction.

A day in the Life:

• Makes on-site program replenishments and disbursements. Performs stockroom duties to include: receiving, put-away, stock rotation, cycle counts, system generated replenishment and other functions according to customer requirements.
• Perform laboratory services such as glassware collection/cleaning, biological waste collection/sterilization, media preparation, and/or chemical inventory.
• Operates various our handheld devices that include:
• Performs EH&S Monthly Checks on safety showers and eye wash stations
• Performs quarterly scraping and annual defrost on freezers
• Covers for absent employees, vacant positions, or increases in employee workload.
• Communicates with supervisor any customer issues and/or potential problems.
• Listens to customer concerns, optimally diffuses dissatisfaction, and quickly identifies course of action with a goal of first call resolution within established turnaround times.
• Works optimally with a diverse cross-functional team.
• Adopts Practical Process Improvement (PPI) methodologies.
• Access & use our Intranet and SharePoint document management system.
• Represents us at all times throughout customer locations, professionally and positively.
• Performs other duties as assigned by management.
• Keys to Success:

Education:

High School diploma or GED is required plus 3 years of related experience.

College degree is preferred but not required.

Experience & Skills:

• 3+ years equivalent experience required.
• Experience in laboratory setting or services preferred.
• Proven customer service skills
• Detail oriented, problem solver, promotes team environment
• Computer/software skills (i.e. Outlook, Excel, Word, PowerPoint)
• Demonstrated verbal, written and presentation skills
• Knowledge, Skills, Abilities
• Ability to read, write and speak English fluently.
• Displays a high level of confidentiality for both customer and Fisher.
• Possess strong communication skills and customer focus to deliver excellent customer service including maintaining a professional appearance at all times.
• Possess the operating skills to use hand held scanners and learn to enter data in various systems as necessary.
• Must possess strong analytical skills to reconcile various reports to ensure customer requirements are met.
• Must possess the organizational skills to multi-task and meet deadlines as needed.
• Must be able to use a computer and possess intermediate skills in Microsoft Office suite of software.

Physical Requirements / Work Environment:

• Ability to safely lift, push and pull 30-40 pounds consistently; may be required to lift 50 lbs.
• May be able to use material handling equipment such as push carts and pallet jacks.
• Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets, safety gloves, and safety glasses.
• Some areas require steel toe shoes, bump hats and/or safety glasses
• Must be able to work overtime as required.
• Extensive walking may be required.
• May pass through areas where chemical-based allergens may be in use (such as penicillin, tetracycline, etc.)
• Works primarily at customer locations, in office environment to include cubicles and/or in and around shipping/receiving docks, stock rooms, storage locations and laboratory environments. May be required to work independently at customer location.
• Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at ***, where diverse experiences, backgrounds and perspectives are valued.

Job Type: Contract

Pay: $12.00 - $23.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

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