Product Specialist - Digital User Experience and Marketing

Location: Atlanta, GA

Salary: Up to $52.50/hr

Company Information:

In the exploding business of modern telecommunications, SRI is at the forefront of this expansion by helping companies build, integrate & staff their cutting-edge networks. SRI is proud to only work with the largest service providers in the country which gives us endless opportunities for business and personal growth! Our culture is amazing, and our employees are happy and motivated, we would love to have you join our team!

Description of Role

SRI Telecom is seeking an experienced Product Specialist with Mobile Product deployment experience to bridge the gap between internal and external stakeholders while executing and driving shared initiatives. The successful candidate will demonstrate proven skills in managing internal and external relationships to drive results, demonstrate deep experience in running both long- and short-term projects and show strong operational performance management. This candidate will pride themselves in strong communication and analytical thinking skills necessary for impact and influence over cross functional teams.

Responsibilities

• Serve as the single point of contact into the Product and Technology Development organizations.
• Ensure New Experiences and Enhancements are developed for Cox Mobile Services website.
• Use Market Research, Establish Best Practices, and Develop Strategies for each new enhancement of the Digital Use Experience (Digital-UX).
• Lead launch efforts for new mobile product offerings to ensure optimal Digital-UX experience and performance.
• Own the Digital team relationship for Product Ops, Product Marketing, Product Dev & Mgmt. teams to support product feature enhancements and ancillary launches on the Cox Mobile Services website.
• Owns the development of new user experiences in both the Buy Flow and My Account areas of Cox Mobile Services website.
• Utilizes market research and competitive analysis to develop strategies to optimize the digital product experience.
• Works with relevant digital agencies and internal design teams to establish best-in-class digital mobile experiences
• Researches and analyzes consumer behavior information to determine trends and identify opportunities.
• Understands digital roadmap when defining project scope and requirements with product team, internal and external partners.
• Leverages digital marketing principles and techniques to create a digital experience that optimizes sales and self-serve experiences
• Works closely with agencies and Digital UX team to optimize experiences.
• Manages digital project timelines and SLA's; coordinates implementation with Digital team partners.
• Other duties as assigned.

Skills

• 8 or more years work experience
• 4 or more years of online, sales and/or marketing experience with focus in product marketing/program management or digital media
• Understands how to leverage digital tools such as web analytics, content management and multivariate testing systems to optimize online performance
• Strong product management skills required
• Strong sales/marketing relationship building skills required
• Must be able to work independently with minimal guidance
• Track record of driving increased results performance
• Excellent communication and people skills required
• People/team management skills and expertise
• Bachelor's degree strongly preferred

Work Schedule

Monday through Friday 8 am - 5 pm CST

Benefits

SRI offers W-2 employment with access to a comprehensive benefits package such as paid vacation, paid holidays, health/dental/vision insurance, 401k, HSA and others!

Salary

This position pays up to $52.50/hr depending on experience

Location: 30328

6205 Peachtree Dunwoody Rd Bldg A, Atlanta, GA, 30328

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