Job description

Calder Casino is a great place to work! As a Players Club Representative, you will provide support to the Marketing Department and assists with slot tournaments, player accounts, marketing, and promotions, as well as greeting tour buses and welcoming all patrons to the casino. Assure that guests have a favorable gaming experience.

Calder Casino offers a comprehensive and competitive benefits package and other perks for eligible Team Members, including but not limited to: Paid Time Off, 401K, Medical, Dental, Vision, Life, STD, LTD, Employee Stock Purchase Plan, Tuition Reimbursement, Team Member exclusive discounts, and more!
SPECIFIC DUTIES AND RESPONSIBILITIES

• Tracking and issuing player cards for new and existing accounts.
• Redeem points from accounts for guests for cash or prizes.
• Assisting with weekly and large scale slot tournaments, including registration. Greeting busses requiring the explanation of the casino, handing out of coupon books and issuing Players Club cards, handle special coupons, and any other business.
• Coordinating promotions and events.
• Ensure the safety and security of guest and employees.
• Assist when needed with Promotions & Special Events setup/teardown, executions and announcing.
• Other duties as assigned.

STANDARDS OF PERFORMANCE

• Maintaining a professional working relationship among all personnel.
• Oral and written communication skills.
• Willingness to assume responsibility relative to the Players Club.

EDUCATION, TRAINING, AND EXPERIENCE

• A high school diploma or GED equivalent. Zero to two years experience in customer service or clerical.
• Ability to obtain and maintain a valid gaming license.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; reach with hands and arms; use fingers to handle, or feel objects, tools, or controls; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may be required to lift and/or move up to 50 pounds. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.
Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE

Experience Required

• Less than 2 year(s): Customer Service experience

Preferred

• Casino experience

Education
Preferred

• High School or better

Behaviors
Preferred

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations
Preferred

• Goal Completion: Inspired to perform well by the completion of tasks

Location: Miami Gardens,Florida,33056,United States, Miami Gardens, FL 33056

Location: Miami Gardens,Florida,33056,United States, Miami Gardens, FL 33056

Job Type: Full-time

Pay: $14.65 per hour

Application Question(s):

• Many states require employees at gaming facilities to be at least 21 years of age. Are you 21 years of age or older?
• Are you willing to submit to a background check?
• Which language(s) can you speak and read fluently?
• Are you willing to work a flexible schedule including weekends, evenings and holidays?
• Are you able to stand for long periods of time?
• Were you referred to this company by a current employee? If yes, please list the name of the associate that referred you
• Are you related to any current employee of this company or an employee at any Churchill Downs Incorporated owned property? If so, please provide name(s) and relationship(s).

caravetterealestate.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caravetterealestate.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, caravetterealestate.com is the ideal place to find your next job.