Placement Coordinator - Operation Respond

Founded in Baltimore in 1985, Living Classrooms Foundation is a Baltimore – Washington, DC nonprofit that disrupts the cycle of poverty and helps our community become safer, stronger, and healthier by building skills for life. Living Classrooms inspires children, youth, and adults to achieve their potential through hands-on education, workforce development, health and wellness, and violence prevention programming. Living Classrooms has developed a distinctive competency in experiential learning – learning by direct experience – or what we call “learning by doing.” We utilize our environmental campuses, athletic fields, community centers, and historic ships as “living classrooms.” We work with one child, one teen, one adult, and one family at a time to identify existing barriers towards success and provide resources and opportunities to help each person reach their full potential, thus supporting stronger family units and more resilient communities.

The Living Classrooms Operation Respond program is a crisis management intervention team of trained Resource Navigators, Licensed Clinical Social Worker and Career and Workforce Development Case Managers delivering services by way of a Mobile Crisis Response Resource Center. The goal is to holistically respond to and serve individuals and families who are the highest risk of community violence. Services will be provided in the Belair Edison and McElderry Park communities which are in Living Classrooms’ Target Investment Zone, which is an identified zone of programming in East Baltimore.

The Placement Coordinator will be responsible for planning, developing job placement and retention supports. The Placement Coordinator reports to the Director of Community Safety Initiatives.

Summary of Essential Job Functions

Program Coordination

• Maintains internal and external communication to ensure effective program functioning.

• Monitors program participants progress and adherence to program guidelines.

• Organize employer engagement activities.

Data and Performance Tracking

• Works closely with case managers to track program participants’ attendance and performance.

• Assists case managers in tracking participants outcomes as it relates to the Individual Career Plan.

• Maintains program participants’ files.

• Completes case notes bi-weekly.

• Responsible for documenting program participants’ outcomes, job placements, support services, and retention checks utilizing the Birdseye Case Management System.

Participant Support

• Provides retention assistance to all participants who are in the aftercare pool.

• Works closely with other staff to identify and assist program participants overcome barriers to completing training and employment.

• Conducts retention checks on all program participants after job placement (Retention checks should be documented in the Birdseye Case Management System):

o First 30-days weekly checks

o 31-180 days bi-weekly checks

o 181-360 days monthly checks

Job Placement and Referrals

• Assists with job placement of program participants.

• Assists program participants with enrollment into skills training programs.

• Identifies potential employer partners and maintain partner relationships.

• Provides support to employer partners utilizing the LCF’s Dual Customer Service Model.

• Provides one-on-one job coaching sessions with program participants.

• Monitors program participants adherence to program guidelines and progress 1 year after job placement that include retention checks and assistance with support services (access to training, job replacement, transportation, or any other support services as needed).