Job description

General Position Overview: Peer Support Specialist (PSS) is an individual with sufficient recovery to provide peer support to individuals that are receiving services from OnTrack. Peer Support Specialists will assist the client in identifying and addressing possible barriers to long-term recovery. Maintains good working relationships with community partners and connects clients to additional resources needed to support recovery. The Peer Support Specialist is an active member of the Treatment Team and will utilize their own recovery experience to support and advocate for their peers. PSS will support the client in being active participants in their own recovery.

• Residential & Transitional Housing Peer: Primarily working in the residential treatment facilities and transitional housing programs to ensure rapid engagement with outpatient and other supportive services following discharge from residential, reduce dropout and relapse rates for individuals as they transition from residential to transitional housing, connect individuals with resources prior to discharge from residential. Connect individuals with Chess Health.

STATUS: This position is non-exempt, part time

Essential Functions:

Peer Support:

• Act to address distress or a crisis by using knowledge of local resources, treatment, services and support preferences of peers
• Educates peers about health, wellness, recovery and recovery supports
• Advocates for the needs and desires of peers in treatment team meetings, community services, living situations, and with family
• Provide outreach to recovering individuals/families
• Listens to peers with careful attention to the content and emotion being communicated
• Demonstrates genuine acceptance and respect as well as an understanding of peers’ experiences and feelings
• Relates their own recovery stories to inspire hope
• Recognizes when to share experiences and when to listen
• Supports peers to use decision-making strategies when choosing services and supports
• Strives to resolve conflicts in relationships with peers and others in their support work
• Maintains a positive reputation in peer/professional communities
• Seeks opportunities to increase knowledge and skills of peer support
• Work collaboratively with staff to increase recovering individual’s involvement
• Focus of actions should encourage recovering individual’s/family’s empowerment and ownership, concentrating on natural supports and independence.
• Encourage recovering individual’s/family’s to continue natural supports

Case Management: Working knowledge of community resources, support services and referral systems.

• Provides concrete assistance to help peers accomplish tasks and goals
• Tailors services and support to meet the complexities and unique needs of peers and their families including cultural and spiritual beliefs and practices.
• Assist and supports peers to set goals and to dream of future possibilities
• Recognizes signs of distress and threats to safety among peers and in their environments
• Uses active listening skills as well as respectful, person-centered, recovery-oriented language in written and verbal interactions with peers, family members, community members and others
• Works together with other colleagues to enhance the provision of services and supports
• Recognizes the limits of their knowledge and seeks assistance from others when needed

Both: Document ALL contacts with client, family and community partners

• Demonstrate accountability of being open to feedback and developing process and information pathways
• Deliver life skills and trainings as assigned
• Provides feedback and insight to clinical staff on progress and improvement areas
• Perform all work tasks in a proper and safe manner per established policies, procedures and guidelines
• Comply with all federal state and agency health and safety reporting requirements

JOB REQUIREMENTS Experience and Skills Requirements: Basic computer literacy

Experience with level of care systems including types of services OnTrack provides.

Familiarity with Electronic Health Records systems a plus.

Sufficient recovery to provide peer support services to clients

Education/Licensure/Certification requirement:

PSS, CRM or THW – Current Peer Support Certification

Benefits:

• $500 signing bonus

OnTrack is an equal opportunity employer. OnTrack does not discriminate against applicants or employees based on race, color, gender, religion, age, national origin, physical or mental disability, sexual orientation, gender identity, family relationship, marital status, veteran status, military service, employment status, or any other classification protected by local, state, or federal law. Any person who needs accommodation to participate in the application process should communicate with Human Resources. Any employee who needs accommodation to perform the essential functions of their job should communicate with their supervisor. OnTrack will work with an applicant or employee to evaluate whether there is a reasonable accommodation that does not pose an undue hardship on the operations of their department.

Job Type: Part-time

Pay: From $19.00 per hour

Benefits:

• Employee assistance program
• Professional development assistance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Signing bonus

COVID-19 considerations:
All OnTrack employees must have proof of COVID vaccination.

License/Certification:

• Driver's License (Required)

Work Location: One location

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