Job description

The role of Patient Coordinator is a high energy person who can be flexible with patient schedule changes. Must be highly motivated to serve the patients that need care by taking quick action while still having patience. Will learn and know about each patient’s care plan individualized by the office. Find ways to schedule and finish each patients 6-8 week care plan that works with each patient’s schedule. The Patient Coordinator runs the insurance or helps them with a financial plan that they can afford.

Wagner Chiropractic has a great name in the community due to the Patient Coordinator ensuring a great outcome for the patient. This role is critical to the growth and success of the practice as they are the “face” of our clinic and represent our finest values of service. Which is why someone with a jump-in personality, a positive mental attitude, along with a willingness to learn will find themselves right as home at Wagner Chiropractic!

Responsibilities:

• Answer incoming phone calls and greet patients
• Handle all patient paperwork, manage patient files and coordinate payments
• Patient scheduling and reminders/follow-up calls
• Close-out the patient process and educate on services and fees
• Check out customers and collect payment, as well as present options to patients
• Know and manage the schedule of all patients
• Prepare for the next day’s appts. With speeder sheets and make calls
• Follow- up calls to insurance companies, attorneys, patients, etc.
• Request records, verification of insurance benefits, and patient correspondence letters/statements

Qualifications, Skills and Experience

• Ability to work in fast paced environment
• Not just a desk-job, on your feet most of the day
• Must be able to multi-task
• Open communication skills
• Positive "can-do" attitude
• Needs to interface well with Dr.
• Flexible in job duties or assigned daily tasks
• Must be organized with good follow-thru
• High School Diploma or Equivalent required
• 2-3 years’ experience desired and/or Education/Certification desired
• Familiarity with Microsoft Word and Excel desired

Schedule:

• Monday: 6:45am-5:15pm
• Tuesday: 6:45am-5:15pm
• Wednesdays Off
• Thursday: 6:45am-5:15pm
• Friday: 6:45am-4:30pm

Benefits:

From free staff lunches, skills trainings, and certification opportunities to competitive pay Disc Centers-Eustis is proud to offer Comprehensive Compensation and Benefits based on your experience, training, and skill-sets.

Benefits for full-time (FT)

• Monthly cash bonus after training period
• Training and Development by the Dr.
• 401k matching available
• Paid vacation time off each year
• Health insurance available if desired
• Day time hours - no weekends
• Eligibility for free trainings, certifications, and seminars
• Growth opportunities from level I, II, and III
• Meaningful work where you are making a difference
• Base pay plus bonus potential with closing packages

Job Type: Full-time

Pay: $14.00 - $19.00 per hour

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Work Location: In person

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