General Summary:

The Patient Care Coordinator functions as an intricate part of a high quality, efficiency driven medical team. Duties will be similar as those required of an Emergency Room Tech in a hospital Emergency Department. The PCC helps create a positive patient experience. The PCC II helps support patient complaints similar to those in an ER Room to include chest pain, abdominal pain, injuries, fractured bones, etc.

Description of Essential Duties:

• Deliver patient care to a variety of patients (fast track, med/surg and critical care)

• Perform quality splinting, dressing applications, and wound care

• Performance of EKGs/cardiac monitoring with recognition of basic arrhythmias

• Assist in procedure set-up (i.e., I&D, suture, vaginal exam, Lumbar puncture, chest tube, etc.)

• Perform accurate triages and discharges of patients of all ages

• Turn over rooms per protocol (based on patient diagnosis)

• Communicate positively with all team members and patients

• Manage patient tracking system

• Professionally and reasonably delegate to team members (front staff and radiology)

• Work independently in a fast-paced environment

• Accurately input patient discharge instructions and prescriptions into computer software

• Successfully participate in Proficiency Testing as directed

• Successfully complete drug screening collection class

• Completes routine checklists (daily, monthly, etc.) as assigned

• Utilize organizational specific software to reference patient records and organizational protocols

• Follow the information security policy & management system, contributing to its effectiveness, and actively reporting on its performance.

Job Requirements:

Education:

High School

Experience Years:

1 Year

Experience Type:

• High School Diploma with one year previous related experience (Paramedic, EMT, ER Technician) strongly preferred

• BLS certified required

• Ability to work during the week from 9am-7pm; weekend days from 9am-4pm

• Paramedic or EMT experience strongly preferred

• Successfully pass a background and drug test

• Demonstrated ability to build relationships with patients and employees and help support a culture of passion and enthusiasm

Certifications/Licenses:

Travel: Negligible

Physical Requirements:

Bending at the waist: 34-66% (Frequent); Color determination: 67-100% (Constant); Firm grasping, lift/carry up to 50lbs (Frequent); Near acuity, Listening: 687-100% (Constant); Push/pull up to 50lbs.: 34-66% (Frequent); Reach above the shoulders, Sitting: 1-33% (Occasional); Reach straight out or below the shoulders, Repetitive hand/wrist work: 67-100% (Constant); Speaking, squatting/sitting, standing (moving about/stationary): 34-66% (Frequent); Twisting/turning at the waist, use of mouse and keyboard: 67-100% (Constant); Work in excess of 40 hours: 1-33% (Occasional).

Mental/Motor Requirements

Ability to prioritize tasks, manage changing priorities: 67-100% (Constant); Attention to detail, attentiveness, computer skills, ability to follow written procedures: 67-100% (Constant); Basic math calculations, independent decision making: 1-33% (Occasional); Interaction with others using tact and professionalism: 67-100% (Constant); Problem solving: 34-66% (Frequent); Reading comprehension, verbal communication: 67-100% (Constant); Writing composition: 34-66% (Frequent).

Environmental Requirements:

Exposure to automated machinery: 67-100% (Constant); Exposure to chemicals: 34-66% (Frequent); Interaction with customers, teamwork, works in laboratory setting: 67-100% (Constant); Independent work: 34-66% (Frequent).