Parts Specialist

Full Time
Klamath Falls, OR 97603
Posted
Job description

Welcome to Funtime RV (Powered by Haugen RV Group)

ADVENTURE WITHOUT LIMITS

We are your premier RV dealer in Oregon with dealerships located in Tualatin, Sandy and Klamath Falls. We service clients all over the world! We provide not only the best prices on RVs, but the best RV Service offered by some of the top experts in the field.

Our Mission is:

We take people on outdoor adventures, providing great products, excellent, customer service, while welcoming them to the Haugen RV Family.

Our Core Values are:

Trust, Working Together, Giving Back, Financial Success, Experience, & Family

Parts Specialist

Job Description:

Local RV Dealership is looking for a friendly, smart and customer service-oriented individual for our Parts Counter. Previous parts and inventory experience preferred. This is a fantastic opportunity for a candidate who is ambitious and eager to learn.

The Parts Specialist will work Tuesday – Saturday and will interact with repair shops, customers, and technicians about their parts needs. Our Parts Department is very busy and we need talented people to sell automotive parts, via phone, email, and personal interaction.

We offer generous pay plan and benefits package in addition to a professional work environment and supportive Management team.

Job Responsibilities:

  • Assist in retail customer purchases
  • Knowledge of the location of all parts and some knowledge of uses and installation techniques
  • Ensure customer satisfaction through efficient and timely processing of parts orders within the guidelines of company policies and procedures and by checking parts availability
  • Verify prices and enter orders into computer
  • Analyze customer requests for parts; provide parts information and prices from service manuals, reference materials and computer
  • Ability to provide substitute parts information for obsolete/upgraded parts based on experience and outstanding orders
  • Responsible for following up on back orders by checking with other parts personnel and sources to determine status of orders and provide answers to customers
  • Establish a good relationship with distributors, dealers, service centers and consumers in order to notify them of parts availability and shipment dates determined by tracking orders and/or invoices through the computer system.

Qualifications:

  • Customer Service or Sales Experience
  • RV knowledge, helpful
  • Good knowledge of product and mechanical/electrical parts
  • Excellent telephone manner and customer service ability
  • Stable under pressure- maintains a positive atmosphere and image
  • Team player with strong work ethic

Benefits:

  • Full-Time, PTO, Paid Holidays, Health Insurance, Vision/Dental, & 401(k)

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Experience:

  • Inventory: 1 year (Preferred)
  • Parts department: 1 year (Preferred)

License/Certification:

  • Driver's License (Preferred)

Work Location: In person

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