Job description

JOB TITLE: Parts Administrator
Dept/Group: Parts

Location: Rancho Cordova

Job Category: Sales

Position: Fulltime

Salary: TBD

Send Resumes To: HR@norman-wright.com

Norman S. Wright has been in business over 115+ years providing customers with exceptional system knowledge to meet all project requirements within the HVAC industry. Representing HVAC manufacturers worldwide, Norman S. Wright’s product lines support the latest energy, sustainability and comfort standards in the industry. The PARTS ADMINISTRATOR will be responsible for processing parts quotes and sales and growing Parts Sales for Northern California, Northern & Southern Nevada, and Hawaii / Guam territories.

JOB DESCRIPTION

• Maintain existing strategies and protocols as well as create and expand new business specific to Norman Wright’s Parts Sales
• Assist with parts identification and developing new quotes
• Provide sales, order entry, order tracking and warranties to customers with expedited responses for all customer requests.
• Maintain database information on existing platforms
• Resolve order problems by doing research to clarify customer requests and needs along with selecting appropriate information to answer questions

JOB REQUIREMENTS/QUALIFICATIONS

• Organized with strong time management and planning skills
• Proven customer service acumen with exceptional communication skills both verbal and written
• Team oriented, dependable with a strong work ethic
• Creative thinker who is proficient in all MS Office applications
• 3-5 years HVAC parts sales experience and outside sales experience preferred
• Must have reliable transportation
• High school graduate a must; prefers at least two years of college
• Office Experience preferred.

PHYSICAL REQUIREMENTS

• Must be able to remain in a stationary position 50% of the time
• This position may require occasional moving inside the office to access file cabinets, office machinery, etc.
• May require constant operation of a computer and other office equipment such as a calculator, copy machine, phone and computer printer
• This position may require constant moving of hands/fingers
• This position may require occasional lifting, standing, bending and stooping

Norman S. Wright is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Job Type: Full-time

Pay: $57,059.00 - $63,082.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Kapolei, HI 96707: Reliably commute or planning to relocate before starting work (Required)

Experience:

• office management: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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