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For Internal Faculty candidates:

Position Summary
The Evaluator is a member of WGU’s faculty. The Evaluator is a subject-matter expert and professional individual contributor with level knowledge within associated specialization/discipline. Evaluators apply their own subject matter expertise and experience utilizing a rubric created by program and assessment development faculty and applied consistent with WGU, Evaluation Department and team policies and procedures. The Evaluator crafts personalized and robust feedback to support accurate scoring of student responses in furtherance of student progress. Work plans and schedules for Evaluators are broadly defined and require the Evaluator to develop specific work plans and schedules to provide accurate and fair evaluations, with helpful (robust & personalized) feedback. Evaluators cooperate within the team to meet the department’s commitment to students for a quick evaluation as defined by university leadership.

Essential Functions and Responsibilities

The Evaluator’s work is situational and highly complex, requiring analysis and evaluation of student responses to assessment task prompts to achieve a secure, valid, and reliable determination of competencies for degree programs.

The Evaluator applies university, department, and team policies and procedures in scoring work and crafting helpful, robust, and personalized feedback to support students in developing competency and progressing with their degree program.

The Evaluator’s work is critical to each student’s experience and success at WGU.

The Evaluator works individually and collectively, as part of a content-specific team, to meet individual, team, and department objectives to be accurate, fair, helpful, and quick in an environment that is a great place to work.

The Evaluator works effectively and reports worktime accurately, in order to be a good steward of the student’s tuition dollars.

With general direction from a supervisor/manager and lead evaluator, Evaluators are self-managed, taking initiative and acting independently in completing performance assessment evaluations consistent with standard practices and policies and our commitment to students (i.e., accurate, fair, helpful & quick).

When faced with an unexpected student response, Evaluators are encouraged and expected to collaborate with other evaluators, lead evaluators, and supervisors/managers as needed to make a fair determination of competency.

To be successful, Evaluators must be well connected and coordinated within their team.

Knowledge and Abilities

Subject matter expertise and appropriate advanced degree(s)/credential(s) relevant to evaluation content area

Work experience relevant to evaluation content area, strongly preferred

Strong understanding, acceptance, and adherence to the tenets of competency-based education and the split faculty model

Advanced strength in written and oral communication

Demonstrated ability to discern evidence of competency within student submissions, including unexpected forms of response

Demonstrated ability to use technology, adapt quickly to new processes, and manage complex cognitive loads

Demonstrated ability to collaborate with colleagues to ensure validity and reliability of evaluation across multiple raters, including deferring to the guidance of the team, lead evaluator, or supervisor/manager.

Demonstrated ability to properly identify and refer student submissions for escalated care, including but not limited to professional communication (i.e., articulation), originality, excellence awards, support in opening student submissions, content assistance, technology support

Problem-solving skills: Investigates appropriate resources and involves partners when appropriate. Future-oriented. Assesses what will help or hinder achieving goals. Focuses on what is important.

Interpersonal skills: Deals with others in a considerate, respectful, and unbiased manner. Approaches conflict proactively. Solicits and shares feedback openly. Listens with empathy and maintains composure.

Accuracy: Draws on facts collected from a broad knowledge of WGU’s goals and processes.

Adaptability: Corrects behaviors and communication style to meet the needs of a wide range of situations. Tackles obstacles appropriately. Comfortable with ambiguity.

Reliability: Accountable to others; does what it takes to get the job done. Actions are consistent with words. Follows through on commitments. Exhibits exceptional integrity.

Attitude: Displays commitment to the organization and to personal growth. Is self-motivated and able to motivate and inspire others. Asserts self appropriately to champion ideas. Tells the truth in a direct and constructive manner.

Initiative: Self-directs with a strong tendency for action. Leads the way to improve performance or processes. Displays keen interest in students and organization.

Qualifications
Minimum Qualifications

Working Conditions

Disclaimer: This Job Description has been designed to indicate the general nature, essential duties, and responsibilities of work performed by employees within this classification. It does not contain a comprehensive inventory of all duties, responsibilities, and qualifications that are required of the employee to do this job. Duties, responsibilities, and activities may change at any time with or without notice. This Job Description does not constitute a contract of employment and the University may exercise its employment-at-will rights at any time.

As an equal opportunity employer, WGU recognizes that our strength lies in our people. We are committed to diversity.