Job description

POSITION: Outreach Worker

BENEFITS: Full benefits available to full-time employees

DEPARTMENT: Street Outreach

REPORTS TO: Outreach Director

CLASSIFICATION: Non-exempt

HOURS: Full-time

Position Summary:

The Outreach Worker provides street-based crisis intervention services, gateway services, referrals, and crisis support counseling to homeless youth on the streets. Supports homeless youth transition into a stable living environment.

Job Duties & Responsibilities:

• The Outreach Worker will work out in the community, as well as spend time at Operation SafeHouse shelters to ensure a seamless transition for youth that are leaving the streets.

• Work closely with all street youth who voluntarily enter into SafeHouse programs.

• Complete daily time and activity sheets. Conduct pre-entrance surveys with street youth and administer post–tests for youth who partake in SafeHouse shelter services.

• Responsible for tracking the progress of youth who have entered our programs through street outreach or through the Safe Place Program. This includes following-up for up to 3 months once they have exited the program.

• Teach risk reduction strategies and coping skills to youth on the streets.

• Conduct street outreach with other street outreach team members to ensure personal safety.

• Complete and submit monthly reports to Outreach Director by the 5th of each month. Maintain statistical data as assigned.

• Maintain clean driving record, keep company vehicle clean and report maintenance issues/auto repair issues to agency in written form.

• Serve as Operation SafeHouse liaison at community events.

• Complete mileage log as applicable for driving between sites during outreach activities.

• Make weekly trips/visits to bus stations, local malls, Safe Place sites and community centers located at parks and other areas where street youth congregate.

• Attend community fairs to promote awareness of agency programs and interact with street youth to build trust in our services.

• Maintain proper boundaries with clients to ensure appropriate therapeutic relationships.

• Complete applicable paperwork and enter data into HMIS.

• Other duties as assigned.

Skills and Qualifications:

1. High School Diploma or equivalent.

2. Experience working with at risk youth or homeless population.

3. Good listening and problem-solving skills.

4. Have the ability to work as a team and strong networking skills to build community partnerships.

5. Excellent oral and written communication skills; Computer and word processing skills.

6. Must have current driver license, clean driving record and reliable transportation to provide services listed above.

7. Pass state criminal background check.

Work environment:

• Work indoors and outdoors.

• Fast paced

• Moderate to loud noise level

Physical Demands:

· Must be able to remain in a stationary position

· Light work that includes moving objects up to 20 pounds.

· The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

· Constantly works in outdoor weather conditions.

· Move from one location to another to provide program services to youth on streets.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Thousand Palms, CA 92276: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• outreach: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

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