Farm and Home Hardware is looking for an Outdoor Power Administrative Assistant / Service Writer to join our existing top-notch team. Established in 1960, we have over 60 years of experience helping our friends and neighbors complete their projects. If you enjoy collaborating closely with a team of dedicated people who offer high end service, then we are a perfect fit for you. We are looking for initiative-takers who would like to grow with a local, family-owned company.

We have built the business by offering service, convenience, and fair pricing to our customers. I would say we are more than a traditional Hardware Store. Over the years we have partnered with key national brands to help offer the best products possible to our communities. One thing that will be evident early on is that we are always looking for a better way to do things, a better product or service to offer to add value to our customer experience. Please feel free to stop in and check us out and then you will see for yourself that we offer something for everyone.

Outdoor Power is one of the largest departments in our business and has great growth opportunity in the future. The Administrative Assistant / Service Writer is an especially important position in the overall operation of our Outdoor Power Department. You will be working as a direct conduit between our customers, repair technicians, parts suppliers, and equipment manufacturers. The ability to build relationship with each group will be paramount to your success. Your direct supervisor and support will be our Outdoor Power Service Manager, but we also have plenty of seasoned salespeople and retail managers that are willing to help. Experience is helpful, but we are willing to train team members who have basic computer skills and the desire to learn.

We ask that serious applicants apply in store or online at www.farmandhomehardware.com/employment

Thank you for your interest and we look forward to hearing from you…..

Successful candidates must possess:

*1-2 years of retail experience *Ability to communicate clearly and effectively in all situations *Excellent verbal and written communication skills *Strong problem-solving and organizational skills *Eagerness to learn new things *Commitment to excellence *Ability to manage multiple projects and tasks with a high attention to detail *Minimum high school diploma, GED, or equivalent education. *Computer experience. History using the Epicor operating system is a plus, MS Word and Excel are required. *Ability to reach overhead, bend, squat, kneel and carry products to perform and cover all customer support duties. *Ability to successfully pass a background check and drug screening

Responsibilities for Outdoor Power Service Writer:

*Inputting new customer work orders into Ideal (Outdoor power operating system) *Completing and billing our work orders upon repair completion *Contacting customers with updates on equipment repairs and parts orders *Coordinating pickup and delivery for our customers equipment *Filing Manufacture warranty claims on equipment repairs *Ordering and receiving parts *Merchandising and stocking parts on the sales floor and in Parts Room *Helping at the parts counter when needed *We will train and give you all the tools needed to succeed in this position, we need you to bring the positive team-oriented attitude

Job requirements and benefits:

*This is an hourly position *You schedule will not change much once established as we would like to make sure you are able to develop a good work/life balance. *Off most National Holidays *Schedule is Monday-Friday 9-5 *Starting pay will range from $12 to $15 per hour depending on ability and experience levels.

Benefits:

*Health insurance *Dental insurance *Vision insurance *Paid time off *401 (k) matching *Employee discount

Available shifts and compensation: We have available shifts all days of the week. Compensation is $12.00 - $15.00/hour.

About Farm & Home Hardware: Farm & Home Hardware is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at farmandhomehardware.com.

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