Want to join a growing business? Want to truly make a difference in people’s live? Want to work in a great team environment with excellent growth and career potential? Then this is the place for you!

Senior Helpers, the fastest growing non-medical home care provider, is expanding in the Edina, MN market and is seeking an Office Manager. We are in need of a sharp, professional, detail-oriented, proactive, and compassionate individual. This person will manage the office, scheduling, staff recruitment, hiring, and documentation functions of the organization. Must have a minimum of one year of related work experience. Looking to fill this position immediately! Please send your cover letter along with your current resume to tferber@seniorhelpers.com.

Compensation = $22-25/Hour Full Time PLUS 10 days/year PTO (based on 40 hour work weeks) PLUS 6 paid holidays/year.

Primary Responsibilities (including but not limited to):

• Manage the daily operations of the office and perform general office functions
• Answer and screen all incoming phone calls in a pleasant, courteous, and professional manner
• Coordinate Caregiver hiring process, including recruiting, interviewing, and hiring caregivers, scheduling interviews, completing reference checks, conducting background checks, assisting with orientation and training
• Input and maintain all caregiver and client information; ensure all caregiver employment files and client files are completed, maintained and filed in accordance with state regulations; monitor licensure expiration dates and follow-up to ensure caregivers are in compliance
• Respond to high-pressure situations where scheduling conflicts/emergencies and/or call-outs arise.
• Verify/reconcile Caregiver schedule against scheduling calendar in software program; maintain and update database of employees.
• Create/send client welcome packets; create/send appropriate material to prospective clients
• Manage unemployment and workers’ compensation claims and follow-up process.
• Assist with creating and implementing the caregiver and client appreciation and referral programs.
• Perform on call duties as assigned. Perform other duties and responsibilities as requested.

Qualifications:

• Excellent communication skills (both verbal and written)
• Ability to communicate pleasantly, professionally, and effectively with callers and clients
• Ability to multi-task and work in high-pressure, time-sensitive situations
• Excellent organizational and prioritization skills
• Proactive and ambitious to improve processes and generate business
• Proficiency in Microsoft Word, Excel, Internet, and Outlook
• Ability to work independently and as part of a team
• Minimum of one year of experience in an Office Manager role
• Would highly prefer 1+ years experience in the Home Health Care field &/or "some" sales background or open to sales training paid by Senior Helpers (will need to be "OK" with some rejection or Caregiver's flexibility.)
• Bachelor’s degree preferred
• Familiarity with the senior homecare industry, practices, and procedures
• Experience in recruiting and/or HR on-boarding activities

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.