Office Manager

Full Time
Van Nuys, CA
Posted
Job description

ClearStone Properties seeks to welcome a friendly and proactive Office Manager to our team. The Office Manager is responsible for providing property owner clients and tenants with top-tier customer service and excellence in administrative services and bookkeeping. The Office Manager will also oversee and offer training support to Property Managers and Admin team. Fluent Spanish is a requirement for this role.

ESSENTIAL RESPONSIBILITIES

  • General front office duties such as welcoming clients and staff, and ensuring office is running efficiently
  • Bookkeeping, payroll, and accounting support
  • Proactive communication in coordinating meetings via phone, email, and digital calendars
  • Collecting and organizing confidential documents such as leases and rental agreements
  • Supervising and training a small team of Property Managers and Admin
  • Data inputting as needed and administrative support
  • Adjusting, verifying, and managing time sheets and mileage and expenses reimbursements
  • Maintaining inventory and ordering office supplies when needed
  • Managing quarterly team building events
  • Positively responding and engaging with current and potential customers via social media
  • Input, track, and maintain client leads and sales pipelines
  • Input, track, and maintain hiring pipelines and future onboarding
  • Other related duties as assigned

KEY ATTRIBUTES

  • Highly detail oriented and organized
  • Prompt and professional communication via phone and email
  • Excellent interpersonal skills with a customer service focus
  • Ability to act and operate independently and properly time manage with minimal daily direction from manager to accomplish objectives
  • Proficient with Google Workspace, Microsoft Office, and Adobe applications
  • Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance, creativity, and results
  • Strong problem solving, troubleshooting, and conflict resolution skills
  • Good active listener and ability to react to situations with empathy
  • Positive attitude and friendly demeanor
  • Previous AppFolio experience is not required, but preferred

QUALIFICATIONS

  • CA Driver's License
  • Accounting and bookkeeping experience
  • Administrative experience
  • Excellent writing and verbal communication skills
  • Attention to detail and problem solving skills
  • Strong organizational skills
  • Self-starter that takes pride and ownership in work
  • Computer proficiency in Google Workspace, Microsoft Office & Adobe
  • Local area knowledge (preferred)
  • Some leadership experience (preferred)

*CONVERSATIONAL SPANISH SPEAKING REQUIRED

COMPANY DESCRIPTION

ClearStone Properties has been a licensed real estate brokerage and full-service property management company since 2007 with offices based in the San Fernando Valley and Greater Los Angeles area. ClearStone Properties provides comprehensive real estate management, as well as rental home and apartment leasing services. We manage properties throughout the San Fernando Valley, San Gabriel Valley, and all of Los Angeles County. Our experienced and professional property managers work hard for homeowners, investors, housing associations, and tenants alike.

Job Type: Full-time

Salary: $26.00 - $30.00 per hour

Benefits:

  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift

Work Location: In person and/or Hybrid

Job Type: Full-time

Pay: $26.00 - $30.00 per hour

Benefits:

  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Van Nuys, CA: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Microsoft Office: 1 year (Preferred)
  • Administrative experience: 1 year (Preferred)

Work Location: In person

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