50 Harry S Truman Parkway Annapolis Maryland 21401

The purpose of this position is to provide clerical, data entry, and troubleshooting duties for the State Chemist Section. The Office Clerk II is responsible for entering registrations that are received in the State Chemist office, pertinent to agricultural commodities.

Enters new product information and ensure renewal information is accurate. Determines if received fees match the number of products to be registered. Transfers the registration documents to the person who enters payments. Troubleshoots problems within Salesforce and makes corrections to the data.

Answers main telephone line and direct calls to the appropriate person and answer general questions, accordingly. Responds to phone calls, e-mails, and walks in customers in a positive and professional manner. Assist registrants with the Egov Portal regarding renewal questions.

Files all verified new product applications and renewals in designated folders. Remove older registrations from files and boxes them up, as part of the State Chemist document disposal responsibilities.

Other duties as required for the operation of the Program.

**May be required to work outside normal business hours**

Education: Completion of the eighth grade.

Experience: One year experience performing clerical duties in an office environment.

Notes:

1. Additional experience performing clerical duties may be substituted on a year-for-year basis for the required education.

2. Graduation from an accredited high school or possession of a high school equivalency certificate may be substituted for six months of the required experience.

3. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, data base, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.

Preference will be given to applicants who possess any of the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

Experience working in Salesforce.

Experience performing clerical or administrative duties related to reviewing and processing information using Salesforce to include high-volume data entry.

This position is limited to current permanent and contractual employees of the Maryland Department of Agriculture, and also to temporary employees from an external employment agency who are currently assigned to work at the Maryland Department of Agriculture.

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training, and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

Please report all related education, experience, dates, and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Bargaining Unit: B

STATE OF MARYLAND BENEFITS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application to: Maryland Department of Agriculture, Human Resource Office, Room 304, 50 Harry S. Truman Parkway, Annapolis, MD 21401. All paper applications must be received by 4:30 PM on the closing date, no exceptions. (Postmarks not accepted.) Resumes will NOT be accepted in lieu of completing the online or paper application.

If you are submitting additional information, such as diplomas or transcripts, the preferred method is to upload them online with your application. If you are unable to upload, you may mail, hand-deliver or fax (HR Fax # 443-602-9831).

For questions concerning this recruitment, please contact: Stacey Summers 410-841-5842 or stacey.summers@maryland.gov. TTY Users: call via Maryland Relay

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.