Job description
Allay Dental Group - Genuine Care You Can Trust! - Patient Care Coordinator / Front Desk (Fluent in Spanish and English with Open Dental Experience)
Do you want to be a part of something incredibly special?! Do you want to take part in creating an amazing culture where our entire team loves coming to the office each day and being a part of the unique patient experience we will provide to our families, friends, and neighbors here in Clayton, NC?
Have you ever wanted to enjoy coming to work because you enjoy seeing and being around the people who work hard with you to create and maintain that amazing culture?
If you answered with an enthusiastic YES to those questions, then you are exactly what we want as one of the faces of our brand new dental office and pillar of strength inside our team! Our beautiful and new state of the art dental office is under construction in Clayton and we are looking for an energetic and highly-motivated dental assistant who is passionate about helping people solve problems and
improve their lives to join our team and start mid as early as possible!
The beautiful new office looks, feels, smells and sounds amazing as well as include amenities, comforts, and the best new technology for our team and our patients to help you feel inspired as you go all in, 100% dedicated to the special vision we have for this place as we embark on this extraordinary journey together!
Fun perks of being a team member: Holiday on your Birthday. Holidays (New Year's Day, July 4th, Labor Day, Thanksgiving and Christmas).
As a member of our team, there will be great training and opportunities for continuing education. We will constantly strive to improve ourselves and our patient experience together as a team. Consistent and thoughtful communication between all team members will be vital to our success to ensure everyone is on the same page regarding their job description and responsibilities. Open door policy. New, creative, and out of the box ideas are always welcome, and encouraged to help grow our vision and improve patient care.
Applicants should have a minimum of 1-year dental front office experience, be knowledgeable in insurance codes, submission and eligibility. The ideal candidate will be willing to help in any area of the practice when necessary, possess excellent communication skills, and willing to learn new, innovative ways of doing things. Prior knowledge of specialists code is a plus, but not required as the team will be
receiving training prior to opening.
Responsibilities (including but not limited to)
- Insurance processing, prior authorization and eligibility verification
- Fluent Spanish Speaker
- At least 1 year experience in Open Dental
- Checking patients in and out, and scheduling
- Treatment plan presentation
- Develop and present production and collection reports - daily/weekly/monthly
- Help track patient funnel in our Patient Customer Relationship Management software
- Financial policy presentation and patient billing
- Help patient complete their new patient paperwork
- Required to utilize
Skills
- Experience in Open Dental software
- Dental codes and posting
- Microsoft office
- Strong communication, both written and verbal
- Great active listening skills
- Team player
- Detailed oriented
- Exceptional interpersonal and rapport building skills
- A patient and empathetic attitude
- Strong time management and organizational skills
- Comfortable working in fast-paced environments
- Troubleshooting skills, either basic or advanced, depending on the role and industry
- Computer literacy
- Phone skills, including familiarity with multi-line phone systems
If you want to feel challenged and inspired at work, want more variety in your job and want to be a member of an amazing team; please send a resume with a cover letter telling us how you can be an asset to our practice, our patients and our team. This is an exciting time and we are looking for someone who truly wants to be part of something special!
Visit our Facebook page at https://www.facebook.com/MyNCDentist
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Founded in 2021, Allay Dental Group opened its doors to patients in Spring 2022. Located in the beautiful city of Clayton, North Carolina we serve Johnston County, NC and surrounding cities including South East Raleigh.
Allay means to "alleviate" the pain, anxiety and apprehension that patients feel at the prospect of a visit to the Dentist. Led by Dr. Tanya Rajdev, Allay Dental Group is committed to providing a relaxed environment, taking the time to deeply understand their oral health challenges, and building long term relationships for the best patient outcomes!
We will offer a comprehensive suite of dental services under one roof including offering treatments such as root canal and implants from our specialist staff - Endodontist and Periodontist.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
COVID-19 considerations:
All employees and patients are required to wear masks
Education:
- High school or equivalent (Preferred)
Experience:
- Dental Office Front Office Administrator: 1 year (Required)
- Computer skills: 2 years (Required)
Work Location: In person
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