Mental Health Administrative Assistant / Client Care Coordinator

Full Time
Portland, OR 97221
$20 - $23 an hour
Posted
Job description

Mind Tree is HIRING!

MindTree is currently looking for full-time administrative assistant and client care coordinator to provide office support for our holistic practice. We are looking for an energetic, driven, motivated, creative personality who will help MindTree in accomplishing our mission of bringing the ideals of holistic health to our community.

MindTree welcomes candidates from diverse backgrounds and beliefs.

MindTree is your home away from home! We strive to help you feel supported and have fun while you work!

Responsibilities include (but not limited to):

  • Manage Intake calls, Scheduling new patients as well as existing patients’ follow-up appointments
  • Checking in patient for appointments and processing payments for service
  • Manage Enquiries and respond to emails
  • Confirming Insurance coverage/benefits
  • Answering the phone line and recording messages for clinicians
  • Managing/processing referral paperwork
  • Assess patient needs and match to provider
  • Adhering to HIPAA confidentiality laws
  • Light cleaning as needed
  • Maintain office supplies
  • Managing Social Network posts
  • Setup facility for events, trainings and therapeutic services
  • Help management with other assigned tasks
  • Assist with Insurance Credentialing and Accreditation Process
  • Managing staff meetings and publishing notes
  • Represent MindTree in Fairs, Trade shows, Workshops, Networking events and other engagements

Job Requirements

  • High school diploma or equivalent required, associate degree preferred
  • Relevant work experience in a health care setting or 2+ years
  • Good communication skills (written & verbal)
  • Good team member able to work with clients & professional staff
  • Computer savvy & comfortable with technology (Word, Excel, PowerPoint, etc.)
  • Familiarity with social networking platforms (Facebook, Instagram, Twitter)
  • Ability to manage time & prioritize various tasks
  • Work Independently

Preferred requirements

  • Working knowledge of insurance/billing
  • 1+ year experience with Electronic Health Record Platforms (EHR)

Schedule:

  • Full Time
  • Monday to Friday (5 days)
  • 8 hour Day Shift
  • Occasionally we might request weekend support as needed

Experience:

  • Customer Service or Administrative Assistant: 1+ Years
  • Experience in a relevant health care setting: 2+ Years

Please Apply if:

  • Enjoy working in a Group Practice and Collaborative Healthcare setting
  • Respect for Diversity & Ethical Practice

Find more about us @ https://mindtreeholisticcounseling.com/

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

COVID-19 considerations:
Office entry is by appointment only at this time.
COVID-19 protocols: https://mindtreeholisticcounseling.com/covid-19-safety-protocol/

Application Question(s):

  • Are you Vaccinated against Covid-19 and willing to provide proof of vaccination?

Education:

  • High school or equivalent (Required)

Work Location: In person

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