• This is a full time position offering a Monday-Friday schedule. Some evenings and weekends may be required based on community events.
• Starting pay is $28.85 - $31.25 / hour!

The Director, Artis Way Experience ensures the philosophy of the company is embraced throughout the community. The DAWE will monitor, support, and cultivate the Positive Partnerships philosophy and all programs associated with it. A collaborative spirit and a willingness to lead by example is essential to find success in this role!

Working at Artis Senior Living, you will be empowered to share your voice, and your uniqueness will be treasured! We will honor your integrity and show our appreciation for your commitment to enriching the lives of our residents and team members, by consistently recognizing your efforts. These guiding principles are the very foundation of The Artis Way! At Artis Senior Living you’re so much more than an employee, you’re family!

The Director, Artis Way Experience will:

• Support residents and families with the completion of the Partnership Profile.
• Utilize the information gathered in the Partnership Profile to develop a personalized approach to care and programming.
• Assist the Director of Health and Wellness with the development of Care plans, ensuring that each plan fully captures the unique and individual needs of each resident.
• Schedule, coordinate, and facilitate new team member orientation for all new hires. Provide introduction to The Artis Way.
• Coordinate monthly in-services to ensure compliance with memory care state regulations and Artis standards.
• Promote and encourage the adoption of The Artis Way philosophy across all departments. Develop strategy to increase engagement as needed.
• Review calendar and program offerings with Life Enrichment team on a monthly basis.
• Collaborate with the Director, Culinary services monthly to review menu, times of meals provided, and other nutritional needs of residents to ensure personalization.
• Meet with Director, Business Services to review utilization of programs such as EAP, voicefriend, and Positive Partner of the Month program. Develop strategy to increase engagement as needed.
• Oversee the Positive Partner recognition program. Promote awareness and participation in the program. Identify a deserving partner monthly and extend personalized recognition. Complete yearly Positive Partner of the Year application.
• Coordinate with outside agencies and organizations to develop partnerships that enhance resident experiences and programs.
• In conjunction with the Director of Health and Wellness and Executive Director, conduct potential resident assessments.
• Oversee resident move-ins. Support each family's move-in transition plan and assist with the setup of all move-in activities. Be present at time of move-in to ensure a positive and individualized experience for each resident and their family.
• Perform timely follow up with family members post move in (i.e.: call within 24 hours of move in with update, 30-day satisfaction survey, etc.).
• Coordinate and facilitate family care plan meetings, in accordance with state regulations and Artis standards. Act as the moderator of meetings, document topics discussed, and perform all follow up as appropriate in a timely manner. Communicate all outcomes with families.
• Attend continuing education opportunities through webinars, local and state conferences, and CEU programs.
• Work closely with the sales and marketing team to support the development of relationships with referral sources. Attend presentations, speaking engagements, and sales calls as needed.
• Maintain effective communications with residents, families, and providers when out on MLOA. Assist facility with discharge planning as needed. Attend care plan meetings when resident is in rehab and/or SNF to assist with transition back to Artis.
• Prepare the annual budget for the programs related to Positive Partnerships and The Artis Way (i.e.: recognition programs, training, monthly positive partner program, etc.).
• Observe community policies and procedures regarding resident and team member safety, attendance, timeliness, house rules, teamwork, and resident service.
• Maintain professionalism and resident confidentiality at all times.
• Adhere to all Infection Prevention, OSHA, fire, and safety regulations at all times, to ensure the safety and well-being of all community residents.
• Perform all other duties as requested.

Minimum Requirements:

• Bachelor’s Degree in Social Work or Healthcare Administration preferred.
• 3 or more years of experience working in senior living or healthcare environments.

*To ensure the safety and well-being of our residents and team members, Artis Senior Living requires all team members be fully vaccinated against COVID-19 upon their start date.*