Job description

Building Contractors Association of Northeast Indiana
Position Description
Membership & Marketing Assistant

Who We Are:

Northeast Indiana's Commercial Construction Trade Association

BCA has been active for more than a century, having been established in 1917. Our members are general and specialty contractors both merit shop and organized, architects and engineers, material suppliers and professional service providers, all of whom are working together to address issues of concern common to all under the umbrella of BCA. As an association, BCA promotes high values, strong ethics, quality workmanship, keeps current on industry issues, and represents our members’ concerns on civic issues. We also organize education and training for our members and their employees. BCA is also active with area high schools and colleges to help students transition into successful construction careers.

Through eight standing committees comprised of over 100 active and involved volunteers, the BCA serves as an information clearinghouse for the region’s construction industry and is active in areas such as education, construction safety, government affairs and legislative monitoring, economic development, and workforce development. BCA offers quality, well-attended events throughout the year, offering prime networking opportunities with local industry professionals.

BCA's strength is the fact that it is not affiliated with any state or national associations and 100 percent of its work and revenues is devoted to the northeast Indiana commercial construction industry - no other Association does this. BCA serves 275+ members in the region including nearly 100 construction companies.

Job Title: FLSA:
Membership & Marketing Assistant Non-Exempt (hourly)

Reports To:

1. Administrative Coordinator Day-to-day supervision on matters relating to the work being performed
2. Executive Director General supervision and matters relating to employment terms, conditions and benefits

Key Goals of Executive Director:

• Ensure professional conduct by staff when working with current and prospective members and others
• Achieve 2% annual growth in membership
• Provide quality benefits and programs to serve the members

Position Summary:

Serves as the first point of contact with members, non-members and visitors providing a welcoming and professional entry into the services and facilities of BCA. Provides excellent customer / member service with a constant goal of encouraging current member retention and attracting new companies into membership. Supports other staff members in numerous areas of work necessary for efficient and productive business operations. Functions as a full-fledged member of the team, showing initiative and willingness to pick up additional tasks as may be requested to support the
BCA staff’s primary mission of promoting strength in membership.

Essential Job Functions – Membership

• Build professional relationships with members and interact with them at the BCA office and off-site events
• Support members including navigating and logging into the website, processing payments, accessing benefits, and more
• Communicate and promote membership, member benefits, and the association to interested non-members
• Routine maintenance of membership database and records using MemberClicks Association Management Software

(AMS)

• Administer mailings of member communications, both physical and electronic
• Maintain accurate committee listings and committee call sheets
• Participates on the Young Professionals Committee with the goal of serving as Staff Liaison within the first year of employment

Essential Job Functions - Marketing

• Working with the Administrative Coordinator, assist in the timely production of the monthly BCA Buzz e-newsletter using the AMS including posting articles, press releases, and uploading photos or other items that may be used in the publication of the e-newsletter
• Maintain the front-facing member portal on the website using the AMS, ensuring an up-to-date and complete event calendar and other content updates as required on an ongoing basis
• Build BCA’s presence on social media using current accounts on LinkedIn and Facebook through weekly posts about

BCA events both pre and post, awards and general programs, and member accomplishments

Essential Job Functions – Events & Meetings

• Set up and manage online event registrations, manage attendee registrations and reservation listings using

MemberClicks (AMS) and Excel.

• Assist with preparation of event flyers as requested by other staff
• Pre-event preparation including name badges, printed handouts, and other materials as may be needed.
• Onsite event support including service at registration desk, and general assistance in the sessions
• Assist the Administrative Coordinator with the Program Committee’s major social events, including planning and logistics as needed
• Assist the Executive Director with other Association events and programs as needed
• Handle setup for all internal meetings, including lunch orders, copying handouts and cleanup afterward

Skills:

• Proficiency with Microsoft Word,Excel & Outlook
• Accuracy and attention to detail
• Excellent written and verbal communication skills
• Ability to effectively prioritize work tasks
• Organization

Experience:

• Minimum of two (2) years office professional / administrative experience required
• Event planning, event coordination, & event communication experience preferred
• Corporate communication experience
• Computer experience is required, especially in MS Office (Word, Outlook, Excel, PowerPoint)

Education:

• High School Diploma or GED is required
• Associate degree in business related field of study is preferred

Any equivalent combination of education, training, and experience that provides the requisite knowledge, skills and abilities for this job may be considered.

Position Requirements:

• 34-hour workweek: Monday through Thursday, 8:00 a.m. to 4:30 p.m. and Friday, 8:00 a.m. to 12:00 p.m. with flexibility at the discretion of the Executive Director
• Evening hours are periodically required to assist with association social events
• A flexible, supportive, and positive attitude is crucial.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Fort Wayne, IN 46825: Reliably commute or planning to relocate before starting work (Required)

Experience:

• business office/clerical: 2 years (Required)

Work Location: In person

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