Overview:

At Comprehensive Cancer Centers of Nevada (CCCN) a distinguished team of doctors, researchers, nurses, and healthcare professionals have provided patients with groundbreaking treatments on the healing edge of medicine since 1974. Our team provides the most effective treatments, both existing and emerging, to diagnose and successfully treat cancer and blood disorders. We support this goal with state-of-the-art facilities across Southern Nevada, all of which integrate the latest diagnostic, therapeutic and research capabilities. CCCN is dedicated to patient-centered care, advancing innovation, discovery, and improving outcomes. Motivated, caring professional are encouraged to join us.

Career Opportunity:
Comprehensive Cancer Centers of Nevada is seeking a Medical Office Scheduler (Float) at the Southern Hills clinic in Ls Vegas, NV. This role will be primarily scheduling but would prefer MA experience. In this position you will work in a fast paced, high volume oncology practice with some of the best physicians in their fields while providing care to patients in a successful health care organization




SCOPE:

Professionally greets and welcomes patients and their friends/family. Answers, screens, and directs all incoming calls to appropriate personnel relaying messages between patients and clinical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology's Shared Values.
Responsibilities:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner. Checks in patients and informs clinical staff of patient arrival.

• Provides and explains paperwork for the patient to complete prior to examination. Collects, proofs for completeness, and scans/files patient forms. Updates demographics and insurance information in the system. Collects co-pays and balances; provides receipt. Answers phone calls in a prompt, courteous, professional manner.

• Answers, screens, and responds to routine questions via phone, electronic communications, or face to face contact, routes to appropriate personnel, or take thorough messages. Pages clinic personnel as appropriate. Communicates messages in an accurate and timely manner according to procedures.

• Contacts clinic personnel as appropriate

• Records patient cancellations and missed appointments; reschedules appointments. Notifies appropriate staff of the cancellation and makes note in patient chart.

• Schedule outside consults/procedures ordered by physician

• Provides general administrative support by scanning/filing charts and forms or ensuring they are sent to the appropriate department/personnel for filing and scanning. Maintains lobby area in a neat and orderly manner. Maintains a legible supply of forms and appropriate office supplies required for daily activities.

• Adheres to confidentiality, state, federal, and HIPPA (Health Insurance Portability and Accountability Act) laws and guidelines with regards to patient's records.

• Schedules all CT (CAT) scans, PET (Positron Emission Tomography) scans, once approved from insurance.

• Maintains the chart message and anything that is in queue.

• Scans and copies updated insurance cards.

• Other duties as requested or assigned. May type memos and form

Qualifications:
MINIMUM QUALIFICATIONS:

• High school diploma or equivalent required.

• At least eighteen (18) months front medical office receptionist experience with insurance forms and scheduling software required. Knowledge of this practice's personnel, daily routines, and scheduling a plus.

• Proficiency with computer systems and Microsoft Office (Outlook, Word, and Excel) required.

• Must successfully complete required e-learning courses within 90 days of occupying position.

• Demonstrates adaptability: Handle Day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities; demonstrates flexibility.

• Shows work commitment: Sets high standards of performance and works efficiently to achieve them.

• Commits to quality: Emphasizes the need to deliver quality products and/or services

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion, manual and finger dexterity, and eye-hand coordination. Requires standing

and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

WORK ENVIRONMENT:

The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations, and other conditions common to an oncology/hematology clinic environment. Work will involve in-person interaction with co-workers and management and/or clients. Work may require minimal travel by automobile to office sites.

Successful candidates will thrive in a fast paced, rapidly changing environment and have a passion for caring for their patients.

Ready For Your Next Career Challenge? We'd Love to Hear from You!
If you possess the above qualifications and a desire to make a difference, we invite you to submit your resume and apply. In addition to a great career opportunity, we offer excellent benefits, a team environment, professional development, and the chance to be part of a nationwide network dedicated to fight the war against cancer. To apply please click on the "Apply" link.

The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. This employer participates in E-Verify.