Job description
About ByHeart
ByHeart is a fully integrated baby nutrition company dedicated to empowering parents with choice: we want all parents to feel amazing about feeding.
We build each product from the ground up: a team of pediatricians, breast milk researchers and nutrition experts at the forefront of immune, cognitive, digestive and microbiome health inform our next-to-nature approach. We hand-pick the most wholesome ingredients from partners and farms that we consider family. We take pride in what we put in and in what we keep out of each recipe. ByHeart is only the 5th FDA-registered infant formula manufacturer in the US, and the only new infant formula brand to complete its own clinical trial in over 15 years. Our formula is blended in proprietary small batch process in our owned facility in Reading, PA with rigorous quality and safety controls. Parents deserve farm-to-formula accountability. Innovation isn't easy, but we believe in a better feeding future.
With over $190M in pre-market funding, we take our investors and board members as seriously as we take our formula: they come from a vast landscape of expertise, ranging from life sciences development to consumer media and direct to consumer disruption, and more. We launched our Whole Nutrition Infant Formula in March 2022, and are advancing a pipeline of mom and baby nutrition products & markets to follow.
Please visit our site to learn more, and see some recent press on ByHeart:
Fast Company
Forbes
NPR's Weekend All Things Considered
White House Roundtable including ByHeart with President Joe Biden
Wirecutter
Marie Claire
Wall Street Journal
Gimme The Good Stuff
ABC News
About Our Culture
A committed team is (and always has been) the fuel that propels ByHeart forward. ByHeart is comprised of world-class doctors, seasoned formula experts, dedicated blendmasters, and passionate parents. Above all, we are people who believe in no-compromise nutrition, farm to formula accountability, parent partnership and net positive impact for babies (and their parents!), meaning all families (including those of our own ByHeart team) have the very best health choices – whenever and wherever they need them.
At ByHeart, we say people are our number one priority, but we want our actions to speak louder than our words: we offer a fully comprehensive benefits package to every employee on the team, plus flexibility to achieve personal work-life balance. Join us to empower parents with the very best nutrition choices for baby – from (even before) day one.
Essential Duties & Responsibilities
The Master Warehouse/Cooler Operator performs accurate and efficient movement of product and inventory throughout the warehouse and cooler environment to meet and exceed operational goals, internal standards and customer needs. Demonstrates mastery of all job functions in the warehousing area/department, including how shipping and receiving operates. Receives, processes, stores, moves, and distributes items (products, materials, ingredients, equipment, supplies, etc.) within a warehouse or cooler/refrigerated environment. Unloads and loads trucks, truck trailers, cases, pallets, stacks, etc. Reads production schedules, customer orders, work orders, shipping orders, or requisitions to determine items to be moved, gathered, or distributed. Conveys materials and items from receiving or production areas to storage or to other designated areas by hand, hand truck, or electric hand truck. Records received and shipped items. May be responsible for training or re-training employees.
- Demonstrate mastery of all job functions in the warehousing area/department, including how shipping and receiving operates
- Proactively communicate warehouse issues, including those involving deficiencies, to warehouse supervision
- Possess a complete knowledge of all warehouse and shipping and receiving documents, accurately completing all necessary paper and electronic forms in a timely manner
- Consistently meet or exceed production demands and needs by moving product accurately and efficiently
- Load and unload stacks and move items as assigned; sort and place materials or items on racks, shelves, or in bins according to predetermined sequence, such as size, type, style, color, or product code
- Sort and store perishable goods in refrigerated area
- Maintain organization, rotation of stock, and neatness of all coolers and warehouse
- Fill requisitions, work orders, or requests for materials, tools, or other items and distribute to production workers
- Accurately pull and prepare customer orders for shipping and for efficient loading onto trucks/trailers
- Check all information for accurate shipment of customer orders; check bills of lading for accuracy before any product is shipped or received; check products for cleanliness and condition prior to loading
- Complete daily pick sheets, cycle counts, and production take backs
- Assist with or perform monthly inventory counts, year-end inventory counts, and cycle counts as required
- May sort, bundle and fill containers or place in assembled units
- May mark or put identifying labels on product loads
- May operate a forklift, including a standing forklift, to load and unload trucks and move inventory from one location to another
- Keep a clean and safe working environment and optimize space utilization
- Follow all GMP's and work in a manner consistent with all corporate and regulatory, food safety, quality, and sanitation requirements. Inform QA personnel of any quality issues
- The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required
Competency & Skill Requirements
- Able to work in a team environment and contribute to the overall success of the warehouse/cooler team
- Able to problem solve, multi-task and prioritize own work activities
- Able to perform accurate basic math computations and inventory counts
- Able to communicate clearly and effectively, both verbally and in writing (including legible writing)
- Able to perform routine machine adjustments
- Able to adapt to changing situations and perform tasks as assigned
- Able to work with accuracy and attention to detail
- Must be able to read, write and speak English
Education & Experience Requirements
- High school diploma or equivalent
- 2 to 4 years of warehouse, distribution, production, or related experience
- Certification and/or License – may require forklift, walk behind jack, or other related work certifications
Physical Requirements
- Need ability to stand, crouch and climb to perform adjustments to equipment, use ladders, and perform various types of manual labor.
- Ability to lift up to 50 lbs. throughout shift
Regulatory Requirements
- Adhere to all safety policies and procedures, follow CGMP's, and work in a manner consistent with all corporate and regulatory, food safety, quality and sanitation requirements
- Will comply with all applicable federal, state, and local standards for the manufacture of infant formula and other non-infant nutritional foods.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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