Job description
AT A GLANCE
As the Market Development Specialist, you will be responsible for product knowledge, demonstrating the product, promoting the LMS platform, developing and building solid partnerships, and ultimately increasing product sales. The MDS will also be responsible for collecting and reporting on virtual training, in-store training, in-store activities, assisted sales programs, competitive information, and maintaining the brand presence at retail through merchandising display maintenance/cleanliness and POP. This position will report to the Regional Manager.
WHAT WE OFFER
- Competitive pay with early wage access
- Health and wellness benefits plans
- Paid time off and holidays
- Paid training, drive time, and mileage between store locations
- Paid parental leave
- 401(k) with employer matching
- Employee discounts and bonus potential
- Referral bonus
- Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs
- Opportunity to work with a growing company that actively rewards and promotes its employees
WHAT YOU'LL DO
- Train, develop, and educate retail sales specialists on the features and benefits of client's products
- Build strong partnerships, which will be pivotal in this supporting role
- Merchandise retail locations with visual displays and in-store promotional material
- Implement and troubleshoot visual merchandising
- Gather, summarize, and report on field and channel feedback and insights regularly, aiding in the growth and support of the brand
- Collect and report visit data, issues with displays and products, and competitive market data and insights and photos
- Complete reports thoroughly and on time using the online platform (access to internet and computer required)
- Coordinate and execute special awareness and sales events at retail locations
- Participate in ongoing training to become a product expert and actively engage with teammates and managers through Current and other communication platforms
- Work with store managers and sales associates in big box retail environments to develop plans that will create sales and education experiences.
- Provide impactful training and education to retail sales associates on the features and benefits of client's products
- Sign up store sales associates and management for the LMS Platform
- Increase market engagement with the LMS Platform
WHAT YOU'LL BRING
Experience and Education:
- HS diploma or an equivalent of 2-3 years of retail, customer service, or sales experience
Skills and Attributes:
- Must be bilingual in Spanish
- Excellent communication skills
- Multitasking and analytical skills
- Demonstrated ability to meet tight deadlines and to change priorities in a fast-paced environment while maintaining the highest levels of customer service and detail
- Self-driven with the ability to take the initiative, work independently, and prioritize workload
- Excellent time management and organizational skills
- Team player and creative, strategic thinker
- Strong skills with Microsoft Office suite including Word, Excel, and PowerPoint
- Thorough understanding of the fitness wearable and electronics space and visual merchandising in a retail sales environment
- Ability to motivate, influence, and promote client’s products to the consumers at the retail level
- Strong negotiation and persuasion skills needed
- Excellent planning and organizational skills
Job Specifications:
- Physical Requirements - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:
- Regularly sit, stand, walk, bend over, grasp, talk and/or hear, and drive
- Occasionally lift and carry up to 10 lbs.
- Occasionally travel via flight or other modes of transportation
- Continuous hand/eye coordination and fine manipulation
Important Information
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
BDS Connected Solutions. (“BDS”) is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. BDS is an at-will employer.
BDS Connected Solutions offers a complete suite of Connected Commerce solutions that blend Advocacy, Training, Retail, Virtual, Experiential, and Digital environments to influence the modern buyer, regardless of where they are on their shopping journey. Since 1985, BDS has been inspired by innovation; as we continue to evolve as a trendsetter in today’s disruptive market, we enable our clients to do the same. Our industry-leading experts never stop working to discover, design, and deploy custom buying solutions that empower brands to achieve and exceed their unique sales goals. BDS is headquartered in Irvine, California with a regional office in New York City, New York. Visit us at www.BDSsolutions.com for more information.
Job Type: Full-time
Pay: $21.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
Application Question(s):
- What type of retail customer service experience do you have?
- What is your minimum compensation requirement? (Hourly)
Experience:
- consumer electronics: 2 years (Required)
Willingness to travel:
- 75% (Required)
Work Location: In person
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