Job description
PURPOSE AND SCOPE:
The Time & Attendance Manager will provide leadership in executing a global strategy focused on time recording and absence management. A primary focus will be to effect positive change and to drive efficiencies leveraging technology, process optimization and employee enablement. The role will lead operational efforts through a global team to support the administration of a standardized system, processes, and policies, ensuring smooth operations.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Lead FMC in selecting a global time and attendance solution that best meet its business requirements and operational needs
- Be primary business owner of the system and the foremost expert on its inner workings.
- Lead the overall design, deployment, and maintenance of the selected time solution globally
- Complete design sessions leveraging re-engineering tools and methodology to optimize the process and system configuration to streamline the end-user experience and all parties impacted downstream
- Advise business users in the most effective use of the application to satisfy business needs
- Collaborate with local teams to continually brainstorm solutions for new situations and changing business dynamics
- Manage new requests and/or system enhancements to drive continuous improvement
- Provide oversight and ownership for end user support, resolving inquiries and issues
- Develop SLAs and dashboard to track process performance
- Communicate at all levels regarding project statuses and SLAs
- Collaborate with DTI to translate business requirements into technical solutions/plans and prioritize future enhancements
- Maintain site sharing training, job aids, system updates, policies, etc.
- Communicate updates, systems and business changes to stakeholders as needed
Requirements
- Bachelor’s degree or equivalent business experience preferred
- 10+ years’ experience in time and/or payroll processes
- Experience with system implementations and executing large projects
- Experience in global environment across multiple countries
- Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
- Possesses strong analytical skills to critically evaluate information
- Must be a team player but also able to work independently.
- Ability to build and maintain strong relationships across functions and levels of an organization to drive teams towards success-based results
- Must be focused, goal driven, accountable, and exhibit significant attention to detail
- Must be able to think at the strategic level while implementing at the project level
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