Job description

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.

Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 150,000 people worldwide, including 2,900 in Marseilles where its head office is located.

Position Summary:
Manages day-to-day loaded container movement of all loaded containers – imports and exports. Cooperates proactively with other departments and customers to achieve reduced export booking fall offs, reduced import container idle time, and increased utilization of containers and chassis with loaded containers. Works closely with Trade, Equipment, Export Services, and Import Services to ensure export loads are tendered prior to cargo cuts. Maintains import container idle time to a minimum. Responsible for ensuring all loads scheduled for specific services and delivered within the timeframes are received and loaded to the vessel according to Trade vessel allocation plans.

Essential Duties / Responsibilities:
Communicate with both internal and external customers.
Handle significant volume of telephone and written communication.
Communicates with other business units to ensure cargo moves expeditiously.
Ensures the movement of Intermodal cargo is accomplished in a timely, cost effective manner.
Utilizes the internet and other software to monitor work flow.
Generates weekly production report.
Communicates with truck and rail vendors to ensure service levels are maintained.
Manage staff; review and adapt processes and procedures as necessary to ensure efficient use of time and resources.
Monitor staffing levels, vacations, absenteeism, tardies, to ensure adequate staffing always available.
Other duties as assigned.

Knowledge, Skills, and Abilities Required:
Excellent communication skills - verbal and written.
Good interpersonal, organizational and problem solving skills.
Good knowledge of Microsoft office applications (Excel, Access, Word).
Thorough understanding of CMA CGM operating systems.

Critical Competencies for Success:
Keeping on Point: Able to establish priorities, makes decisions in a timely manner; can quickly separate the mission-critical from the nice-to-do.
Getting Organized: Mobilizes resources to get things done; foresees and plans around obstacles; balances multiple activities and demands; uses time effectively and efficiently.
Dealing with Trouble: Does not hesitate to take on all issues, challenges and people; confronts and works through conflict; not afraid to make negative decisions and take tough actions.
Evaluating and Deploying People Accurately: Able to assess what skills are required to fill a job; is a good judge of talent, can diagnose strengths, weaknesses and potential; matches the right person to the job.
Focusing on Action and Outcomes: Tackles everything with drive and energy with an eye to the bottom line; drives to finish everything, especially in the face of resistance and setbacks.
Being organizationally Savvy: Anticipates obstacles and strategies accordingly; knows how to get things done both through formal channels and the informal network.
Communicating Effectively: Able to speak and write clearly and succinctly; effective in a variety of presentation settings; adjusts to fit the audience and the message.
Acting with Honor and Character: Consistently acts in line with a clear and visible set of values and beliefs; exemplifies corporate core values; direct and truthful, able to keep confidences.

Education and Experience Requirements:
Bachelors Degree required or equivalent work experience.
Minimum of 4 years supervisory or management experience required.
6+ years experience in the shipping industry, including but not limited to Documentation, Logistics, Operations, and Customer Service.

Come along on CMA CGM’s adventure! CMA CGM (America) LLC is committed to equal employment opportunity for all qualified persons without regard to race, color, religion, sex, national origin, pregnancy, age, sexual orientation, marital status, gender identity, veteran status, disability, or any other legally protected classification.

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