Job description

Job Title: LMS/E-Learning System Admin
Location: White Plains, NY- Hybrid
Duration: 6 month contract
Pay Scale: $34-38.06/hr
Open to US Citizens and Green Card Holders Only
***W2 ONLY***

Job Description:

• Manage, configure and maintain eLearning and virtual learning technologies using advanced technical knowledge of back-end processes, API s, and systems integrations
• Helping with customer support issues, troubleshooting LMS , helping with content creation in storyline , updating courses and videos , setting up virtual session in the LMS
• Play a key role in collecting and interpreting learning data using BI tools to recommend updates and enhancements
• Turn training content into video scripts that will be self-study materials with a workbook
• Help capture customer support data and facilitate on closing gaps and common pain points
• Monitor team processes, recommend, and implement best practices to automate or streamline workflows and foster efficiency
• Independently manage and administer virtual classroom platform and vendor relationships.
• Research and recommend virtual classroom implementation best practices and develop and document support procedures
• Manage virtual classroom calendar and scheduling working with internal facilitators and managers
• Research and help create system technical requirements and documentation
• Provide eLearning and virtual learning support to different segments of agents as well as Development Manager population
• Create communicates attendance analytics for Virtual Classrooms and webinars

Qualifications

• Robust working knowledge of learning management systems/virtual learning technologies and principles of operation (Docebo, Adobe Connect, Zoom are preferred)
• Manage, configure and maintain eLearning and virtual learning technologies using advanced technical knowledge of back-end processes, API s, and systems integrations
• Bachelor's
• Min. of 5-7 years of relevant experience
• Coding skills for this role: HTML. CSS. and JavaScript
• Troubleshooting issues with virtual learning sessions
• Familiarity with Zoom. Adobe Connect

About Matlen Silver

Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.

Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: info@matlensilver.com // 908-393-8600

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