Legal Specialist

We are looking for a master multi-tasker with excellent communication skills and an upbeat attitude. The Legal Specialist will oversee all resident accounts, all delinquency and obtain payments for outstanding balances. These balances will be for rent, fines, move out damages, or any other fees incurred throughout their tenancy. Communication is critical in this role to follow-up on payment plans via text, email and phone.

This is a great opportunity to gain an understanding of the inner workings of property management and real estate investing.

What does Success Look like?

To be successful in this role, you should be professional, polite, organized and attentive while also having attention to detail. The ideal person is always prepared and responsive, and willing to meet each challenge directly. You must be comfortable with computers, general office tasks, and excel at both verbal and written communication. Most importantly, you have a genuine desire to meet the needs of others.

What you are great at: (responsibilities)

• Collecting, tracking, and managing delinquent accounts
• Properly scan, upload and file all 5 day legal notices to delinquent resident’s online portal
• Accurately post all necessary paperwork to file an eviction
• Appear in court to follow through with the eviction process for all counties
• Communicate effectively with all residents through email, phone and text to help answer questions, create payment plans and diffuse situations when needed
• Utilize out system to log, track and efficiently process all documentation
• Partner with the legal team on any lease violations
• Ability to create payment plans, receive and enter receipts into the system
• Answering phone calls from residents and helping to problem solve issues
• Handling office tasks, such as filing, generating reports and monthly communication

What you have Achieved: (requirements)

• Prior customer service experience.
• Must be proficient in Microsoft Office including Outlook, Word, Excel and PowerPoint.
• Strong attention to detail.
• Desire to be proactive and create a positive experience for others.
• Excellent verbal and written communication skills and professional demeanor
• Ability to work independently and also with a team, manage large workloads, and keep deadlines

What you are motivated by:

• A fast paced work environment. Our company has grown exponentially and have to have the ability to adapt to changing processes, procedures and goal expectations.
• An amazing team and culture that trusts each other, communicates effectively and is committed to reaching company goals and objectives.
• A culture that is focused on developing and investing in team members.
• Work place and role autonomy. Having a voice in the progression of your role and creating efficient processes.

Skills/ Attributes Desired:

• Exemplifies Focus Property Management's core values
• Positive Attitude, Hard-working, and ability to adapt and grow within the company
• Excellent time management and multitasking skills to complete all work tasks
• Relates well with other

Benefits: Health, Dental, Vision, Short Term Disability, Accident, and Life Insurance. Paid Time Off. Company Events. Flexible Monday - Friday Work Schedule. Hands-on Job Training. Free Coaching and Development in Personal Finance and Real Estate Investing after Probationary Period. (If Financial Freedom is something you’ve only dreamed of, then dream no more because you’d be surrounded by it here at Focus).