Learning & Development Specialist
Job description
Company Description
Join us and make YOUR mark on the World!
Are you interested in joining some of the brightest talent in the world to strengthen the United States’ security? Come join Lawrence Livermore National Laboratory (LLNL) where our employees apply their expertise to create solutions for BIG ideas that make our world a better place.
We are committed to a diverse and equitable workforce with an inclusive culture that values and celebrates the diversity of our people, talents, ideas, experiences, and perspectives. This is important for continued success of the Laboratory’s mission.
Pay Range
$72,480.00 - $93,864.00 Annually for the H04.1 level
$86,910.00 - $112,584.00 Annually for the H04.2 level
Please note that the pay range information is a general guideline only. Many factors are taken into consideration when setting starting pay including education, experience, the external labor market, and internal equity.
Job Description
We're looking for a Learning & Development (L&D) Specialist to support and coordinate new and existing employee development opportunities in our Human Resources (HR) Directorate. You will work closely with the L&D team to provide a full range of training functions such as researching, planning, scheduling, procuring, marketing, tracking, organizing, and evaluating L&D courses and programs. You will provide frontline support to leadership, instructors, customers, external vendors, and colleagues to support key Workforce Development and HR initiatives at LLNL.
We are looking for a service-focused individual who is detail-oriented with a continuous improvement and growth mindset that can manage the entire learning process from identifying training gaps to evaluating courses and programs for learning effectiveness and sustainability.
Telecommuting options are available for this position.
This position will be filled at either level based on knowledge and related experience as assessed by the hiring team. Additional job responsibilities (outlined below) will be assigned if hired at the higher level.
You will
- Assist and coordinate L&D training, including collaboration on external vendor contracts, course communication and marketing, virtual producing, scheduling, and logistics of all open enrollment and intact team training.
- Coordinate institutional L&D programs and courses, including creating, developing, and maintaining spreadsheets and databases to track completed trainings, Metrics That Matter (MTM) evaluations and feedback of course and instructional effectiveness and act as the point of contact for customers, vendors, and internal/external instructors.
- Develop and produce virtual courses on various learning platforms (e.g., Webex, Adobe Connect, Teams) and assist internal facilitators with attendance, course materials, and presentation needs.
- Provide great customer service and guidance to all Laboratory employees and partners regarding training, employee, leadership, career development and growth opportunities at LLNL.
- Develop creative internal marketing materials, communication plans, and L&D course catalogs (in partnership with L&D colleagues) to internally distribute/advertise across the Lab, promoting course details, increased participation, and benefits of all L&D career and growth opportunities.
- Collaborate with the L&D team to plan, maintain, monitor, and update the fiscal year master training calendar and quarterly catalogs to include all development and growth opportunities.
- Obtain information from leadership, employees, and key learning partners regarding the effectiveness of completed training courses and programs for continuous improvement to share with leadership.
- Perform other duties as assigned.
Additional job responsibilities, at the H04.2 level
- Administer the operational aspects of training and development, track budgets and process course costs, and develop, review and evaluate course objectives.
- Manage complex communication processes and projects, interfacing with all leadership levels and directorate contacts implementing our L&D training programs.
- Actively research, evaluate and recommend new courses/learning trends, development/learning paths and career resources in partnership with L&D and HR colleagues. Review and evaluate training materials to ensure compliance with regulatory requirements.
- Track qualitative/quantitative metrics, review course evaluations for trends, benchmarking and compile comprehensive reports to share with leadership on key learning initiatives that assess and measure L&D course/program effectiveness and return on investment (ROI).
Qualifications
- Ability to secure and maintain a U.S. DOE L-level security clearance which requires U.S. citizenship.
- Bachelor’s degree in Training and Organizational Development, Instructional Technology, Industrial Psychology, Education, Human Resources, Marketing, Communication, or related field, or equivalent combination of education and related experience.
- Experience working as a training assistant, learning & development coordinator, project coordinator, or similar role.
- Knowledge of basic training, learning, and instructional design, theories, techniques, policies, procedures, practices, and systems.
- Customer service experience with the ability to effectively communicate (verbal, written, interpersonal) and collaborate with management, instructors, vendors, employees, and colleagues.
- Proficient using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams, SharePoint, OneNote), and familiarity with learning management systems and software (e.g., Adobe Connect, Webex, Adobe Creative Cloud, etc.).
- Self-starter with the ability to organize and manage multiple training initiatives simultaneously, working effectively to plan own work priorities in an environment with a varying level of ambiguity, changing deadlines, instructions, priorities, and frequent interruptions.
Additional qualifications at the H04.2 level
- Knowledge of, and experience applying training and organizational development theories, techniques, policies, procedures, practices, and learning systems/platforms (e.g., LTRAIN, Metrics That Matter, Skillsoft Online Learning System, LinkedIn Learning, FranklinCovey All Access Pass, Crucial Learning, Blue Ocean Brain, DiSC, TruScore, Human Synergistics, etc.).
- Experience as a Training & Development Specialist, HR Generalist, or related experience working in a role assessing organizational learning and development needs, designing learning experiences, implementing curriculum, measuring success/ROI, and facilitating L&D courses and programs.
- Excellent interpersonal, verbal, and written communication, customer service orientation and ability to work independently and as a collaborative team member building relationships with key customers and all levels of management across the Laboratory.
- Ability to effectively analyze, synthesize, and problem-solve issues and appropriately suggest training and organizational development solutions, services and/or resources.
- Organizational and project management skills with the ability to lead highly visible initiatives without direct ownership of resources.
- Experience creating new administrative systems and processes to improve training, learning, and organizational development functions in a constantly evolving and ambiguous environment.
Additional Information
All your information will be kept confidential according to EEO guidelines.Position Information
This is a Career Indefinite position, open to Lab employees and external candidates.
Why Lawrence Livermore National Laboratory?
- Flexible Benefits Package
- 401(k)
- Relocation Assistance
- Education Reimbursement Program
- Flexible schedules (*depending on project needs)
- Inclusion, Diversity, Equity and Accountability (IDEA) - visit https://www.llnl.gov/diversity
- Our core beliefs - visit https://www.llnl.gov/diversity/our-values
- Employee engagement - visit https://www.llnl.gov/diversity/employee-engagement
Security Clearance
This position requires a Department of Energy (DOE) L-level clearance. If you are selected, we will initiate a Federal background investigation to determine if you meet eligibility requirements for access to classified information or matter. Also, all L or Q cleared employees are subject to random drug testing. L-level clearance requires U.S. citizenship.
Pre-Employment Drug Test
External applicant(s) selected for this position must pass a post-offer, pre-employment drug test. This includes testing for use of marijuana as Federal Law applies to us as a Federal Contractor.
Equal Employment Opportunity
We are an equal opportunity employer that is committed to providing all with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin, ancestry, sex, sexual orientation, gender identity, disability, medical condition, pregnancy, protected veteran status, age, citizenship, or any other characteristic protected by applicable laws.
We invite you to review the Equal Employment Opportunity posters which include EEO is the Law and Pay Transparency Nondiscrimination Provision.
Reasonable Accommodation
Our goal is to create an accessible and inclusive experience for all candidates applying and interviewing at the Laboratory. If you need a reasonable accommodation during the application or the recruiting process, please use our online form to submit a request.
California Privacy Notice
The California Consumer Privacy Act (CCPA) grants privacy rights to all California residents. The law also entitles job applicants, employees, and non-employee workers to be notified of what personal information LLNL collects and for what purpose. The Employee Privacy Notice can be accessed here.
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