SUMMARY/OBJECTIVE

Support the operations in several ways. The top priority of key people is running food. Second, they will also be circulating the dining room and assisting with bussing, cleanliness, table resets and all details!

ESSENTIAL JOB FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Responsibilities and essential job functions include but are not limited to the following:

• Assists with guest request and server requests
• Running Food (When servers are present at the table, the server should take lead)
• Picks up debris and cleans any spills or grease on the floor.
• Maintains overall cleanliness of the dining room. Checks chairs, banquettes, as well as underneath tables
• Operates as a member of the team, helping others and requesting help as needed.
• Resets tables according to the floor plan
• Helps clear tables with the assistance of a server
• Remarks tables corresponding to the server section you are obligated to
• Water service and maintenance
• Restocking of the server station with silverware, plate ware and glassware
• Crumbing of tables
• Understands how the kitchen moves, thinks and helps communicate this to the rest of the front of house. Serves as the liaison between the FOH and BOH and ensures one big happy family.

REQUIRED SKILLS AND QUALIFICATIONS

• Experience preferred, but not necessary.
• California Food Handlers certified.
• Excellent listening and communication skills; teamwork is key.
• Problem solver: ability to be resourceful and proactive when issues arise
• Accountability: sets high expectations and achieves them regardless of the barriers
• Demonstrates a sense of urgency and works well under pressure
• Must have the ability to carry large trays and have the ability to organize multiple orders.
• Maintain a high level of personal appearance and hygiene at all times.
• Must have the ability to work a flexible schedule, including weekends, holidays, and late hours when necessary.
• Must have the ability to report to work on time and when scheduled.
• Must have the ability to stand and/or walk for extended periods of time.
• Ability to behave at all times based on a guest responsive culture where exceptional guest service prevails.
• Be attentive, accountable, and highly organized and has the ability to plan multiple activities in a timely fashion.
• Possess excellent interpersonal and communication skills.
• Possess excellent phone skills and be guest service oriented and proactive.
• Ability to maintain a positive and professional demeanor and composure at all times.
• Ability to be friendly, engaging, gracious, and the ability to focus and connect with all guests and team members and exceed their expectations.
• Have an upbeat, energetic, authentic, positive, and professional attitude at all times.
• Know how to participate in a team environment and assist other departments when needed, providing lateral service.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.

While performing the duties of this job, the team member is regularly required to talk and/or hear. The team member frequently is required to stand, walk; bend and lift of up to (50) pounds; use hands; and reach with hands and arms.

Must be fully vaccinated against the COVID-19 virus, and be able to supply proof of vaccination status.

EDUCATION AND EXPERIENCE REQUIREMENTS

• At least 6 months of experience necessary
• A comprehensive, working knowledge of the hospitality business
• Computer literacy to include: Micros, POS systems

Ability to comprehend, read, write, and speak English