Job description

Hours:

Full Time 8:00 a.m. – 5:00 pm.

Monday – Friday

Some extended hours and weekends will be required

Benefits:

Paid holidays after 90 days, 2 weeks vacation after 1 year, health insurance, dental insurance, vision insurance, life insurance, and 401K matching.

About Our Company:

Hammer Solutions Inc. specializes in a wide range of commercial technology needs including Computer/Server Setup, Maintenance & Repair, Hosting, Backups, Networking, Wiring, Security Cameras, Access Systems, Marketing, Web Design and more. We are currently looking for an experienced and highly motivated IT Technician to help our growing customer base with their specialized IT needs.

Minimum Requirements:

• High School Diploma
• 2 years strong, relevant, and recent IT related work experience to include Workstations, Servers, Printers, Phone Systems, and Networking Equipment
• Ability to communicate clearly and effectively in oral and written form
• Must have a reliable vehicle, a valid driver’s license, and current auto insurance
• Ability to stand/walk for extended periods of time (up to 8 hours)
• Ability to climb/stand on a ladder
• Ability to lift up to 50lbs
• Ability to work accurately with minimum supervision in a fast paced environment

Responsibilities:

• Frequent In-Field Client Interaction
• Track and Communicate Progress and Resolution with Dispatch
• Anticipates Potential Issues and Proactively Works to Resolve
• Installation, Troubleshooting, and Maintenance
• Hardware/Software Research
• User Workstations
• Windows Servers
• Printers
• Spyware, Adware and Virus Detection & Removal
• Firewalls, Switches and Access Points
• VOIP Phone Systems
• File Share Solutions and Management
• Hosted Email System Management and Support
• Remote User Management

Must be willing to submit to a pre-employment skills test, drug screening, and background check.

Job requires frequent exposure to dust and other allergens.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• Monday to Friday
• On call

Application Question(s):

• Are you able to setup and implement an active directory from scratch?
• Do you have experience installing and implementing software that uses a SQL Database server? If so, please list the name of the software(s) you have installed.
• Have you ever set up a Microsoft Exchange Server and configured users' outlook to send and receive from it? If so, what version(s) and how many users.
• Please list up to 10 softwares you have installed and maintained while doing Professional IT Support.
• Which scenario are you most comfortable with?

- I like to know what I am working on before the day begins.
- I am comfortable with last minute schedule changes.

• What type of IT problems do you enjoy troubleshooting the most?

You may choose more than one.
- Single task with long hours at a computer to fix.
- Multiple tasks at once while at a computer to fix.
- Tasks that require you to be onsite at a customer's location to fix.

Education:

• High school or equivalent (Required)

Experience:

• Professional IT Support: 1 year (Required)

Work Location: Multiple Locations

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