Job description
Location: Siegburg, NW, DE, 53721
Siegwerk is one of the world’s leading suppliers of Printing Inks and sustainable packaging solutions. A career here will give you significant
flexibility and
support in a company focused on making a
positive impact in the world. Siegwerk is poised to disrupt the global packaging industry; changing the way packaging is produced and consumed for the benefit of us all. At Siegwerk, you will have everything you need to help make that change.
Join us, let’s
Do it. With Heart.
Location: Alfred-Keller-Straße 55, 53721 Siegburg
Your Tasks:
- As Service Desk Agent you are the central contact person for users from all around the world.
- You provide 1st-level support for IT incidents.
- You identify, categorize and dispatch tickets and service requests.
- You install and update company software and hardware upon demand.
- You manage user accounts and permissions in Microsoft Active Directory, following pre-existing guidelines and standard procedures.
Your Profile:
- You completed a training as an IT specialist or you are a technically experienced career changer with corresponding professional experience in the Microsoft environment.
- You can prove experience in IT support or in a comparable field - ideally in an industrial environment.
- You have very good knowledge of Microsoft 365, Windows and Active Directory as well as a sound understanding of security requirements (ideally including relevant Microsoft, ITIL or security certifications)
-
You communicate very well in German and English - both written and spoken.
What we offer:
- Flexible working hours, remote work and 30 vacation days
- Attractive remuneration as well as additional benefits like company pension
- Diverse tasks and space for your personal development in a family atmosphere and global environment
- External employee consulting service that provides support for different professional and private questions
- Employee discounts for e.g. different online shops, hotels and restaurants
- Good traffic connection (job ticket available), inner-city location with restaurants and shops and an in-house canteen
Your Contact:
Should you have any further questions,
Sarah Neye looks forward to your call! You can reach her via phone 02241 304 107 or via Linkedin or Xing.
Job ID: 23213
Please use our online platform to apply for this position. Job applications via mail or e-mail will not be accepted.
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