Mid-Columbia Medical Center believes in providing exceptional health services and experiences through person-centered care. Our hospital, specialty clinics, physicians and employees make up a one-of-a-kind healthcare system that is unique to the Gorge. With a philosophy built around person-centered care, you can look with confidence to MCMC as we redefine what it means to be a healthcare employee in the 21st century.

We are seeking a Helpdesk Support I to join our Information Technology department. This position is Full-Time, scheduled 40 hours per week and is eligible for a comprehensive benefits package. We're looking for compassionate, enthusiastic, and dependable candidates that are team players with a positive attitude.

Perks of working with us: amazing work-life balance with flexible schedules. The best part is that you work with great people daily! If you want to be a part of a fantastic team and experience an uplifting, and gratifying work environment – come work with us and share your talent and skills.

In return we offer:

• 401(k) through Fidelity Investments (up to 6% matching)
• Low-cost Medical / Dental / Vision Insurance
• Paid time off starting 5 weeks per year
• Extended Illness hours
• Employee assistance program
• Many discounts such as cell phone, computer, auto maintenance, etc.
• Flexible scheduling
• Substantial health savings account contributions
• On-site childcare service
• Education matching
• Life insurance / Short-term / Long-term disability options
• 20% discount from hospital bills

• Education:
• High School education or equivalent required, Associates degree preferred.
  
• Licensure/Certification:
• Current Drivers License and reliable transportation required
  
• Experience:
• One-year office experience, preferably in a help desk or technical support environment preferred
  
• Skills/Knowledge/Abilities:
• Demonstrated verbal and written communication skills
• Ability to efficiently handle multiple problems/tasks simultaneously
• Demonstrated interpersonal skills to effectively work with IS staff, clinical staff, customers, and vendors
• Dedication to customer service and satisfaction