Job description
About CONREX:
We are a leader in the single-family rental (SFR) Aggregation space with over 10,000 homes across the country. Conrex was founded in 2011 to bring technology to the single-family rental industry. Over the years we have become a full-service acquisition, renovation, and property management company growing throughout the South and Midwest. By the application of efficient processes enabled by advanced software, our company provides clean, safe, affordable housing to thousands of people. We strive to offer better living opportunities for individual families, to ultimately improve the lives in the communities we serve!
Job opening: IT Administrator
Location: Charleston, SC
Skills & Competencies:
- Associate degree in an IT related field (highly preferred).
- 2 years of technical help desk experience and/or similar or related experience.
- Functional Experience… required.
- Experience working with…
- Knowledge in fair housing and local real estate laws, where applicable.
- Advanced knowledge of Microsoft Windows and Microsoft Office
- Relevant technical certificates a plus.
- Relevant Microsoft certifications a plus.
- Demonstrated strong written and verbal communication skills
- Ability to adapt to rapidly changing technologies.
- Ability to prove critical thinking and problem-solving concepts
- Ability to thrive working independently in a high pressure team environment
- Experience working in a work schedule environment, including in-office operation, weekends, and holidays, based on business need.
Essential Job Functions:
- Troubleshoot and resolve end-user problems and provide status to affected users.
- Respond to and track user incidents and request work activity in ticketing system
- Deploy software upgrades as needed
- Troubleshoot and manage all aspects of Conrex mobile device environment including iPhones, iPads, and Android devices.
- Design and administration of office 365 environment
- Design and configure enterprise mobile device management solutions.
- Create and follow Infrastructure Policies and Procedures for system administration for problem resolution, troubleshooting, and maintenance.
- Install, troubleshoot, and configure workstations hardware, peripherals, OS, proprietary software, and third-party applications.
- Install, Configure, and troubleshoot network printers, scanners, and local printers.
- Computer network administration
- Troubleshoot remote user problems with connectivity to corporate systems.
- Understanding of DNS, DHCP, TCP/IP and wireless networking.
- Create and deploy Firewall configuration
- Wireless Access Point design, setup and configuration
- Management of Azure AD including Microsoft Endpoint management
- Complete Assigned projects in a timely manner.
- Deploy new workstations for new hires
- System upgrades and maintenance as needed. (May require after-hours work)
- Asset Management and record-keeping activities such as inventory, software licenses, and user account creation.
- Plan, implement, and support changes to the systems such as OS upgrades, manage backups.
- Comply with company’s Global IT Policies & Procedures.
- Providing on-call support as scheduled for after-hours emergencies.
- Maintain a positive attitude, a strong sense of urgency, excellent communication skills and demonstrate an unwavering commitment to customer satisfaction with the ability to prioritize and adapt quickly in a dynamic environment.
- Other duties, as assigned by supervisor or leadership team.
Physical Requirements:
- Capable of working extended hours, including evenings, weekends, and holidays as necessary.
- Able to see well enough to read faint or partially obscured writing or printing, with corrective lenses if needed.
- Must be able to speak English in a clear and understandable voice so that various types of communications may be conducted with people of various levels of education and capabilities, including the exchange and receipt of information over the telephone.
- Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying, and moving objects that can weigh up to 25 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.
- Must be able to interact with all types of individuals, be mentally alert, detail-oriented, and with good reasoning skills.
- Must be able to work in small and confined spaces for extended periods of time.
- Must have finger dexterity for typing/using a keyboard.
Environmental Requirements
- Must be able to work on more than one assignment at a time with frequent interruptions, changes, and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employees must remain alert to working conditions and aware of safety, health, and environmental concerns.
- Must be able to work effectively and cheerfully in an environment that may be stressful due to adversarial situations resulting from the proper performance of duties.
- Must be able to work in the office as regularly scheduled
Why work for CONREX?
Our Mission – “We Positively Impact the Lives in the Communities We Serve”. We do this through the work we do and the volunteer efforts that the company sponsors. You can make a difference in your community while you work!
Outstanding benefits package – our benefits are provided by Brookfield and offer an immediate 5% match on the 401(k) plan, wellness credits that significantly reduce the employee cost for health care coverage, and up to 160 hours of PTO per year for full-time employees.
Huge parent company – support and backing from Brookfield Asset Management, one of the largest real estate asset management companies.
Career growth – with our plans for growth and expansion into new markets, there are many opportunities to move up within the company.
Equal Opportunity Employer
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