How to Apply

A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, in one page or less, please let us know how you will align with your career aspirations and skills. Submit both a cover letter and resume as one file.

Competitive salary available based on qualifications, experience and education of the selected candidate.

Summary

Information and Technology Services (ITS) is looking for an Inventory Control Clerk Intermediate in ITS Infrastructure department located at Arbor Lakes. The ITS Warehouse area handles over 10 million dollars of inventory yearly. You will help manage the daily operations related of receiving inventory, inventory management, ordering, stocking, staging, entering information into appropriate databases, disbursing and delivering inventory and materials, and communicating product availability.

Primary responsibilities are: accurate receiving/stocking/distributing and recording of the inventory into and through the warehouse. You will have experience working with inventory management in a warehouse setting. Can operate a personal computer, tablets and other devices and software packages or its equivalent. Typically, you will complete the daily tasks assigned but be able to respond to non-routine requests.

Who We Are

Information and Technology Services (ITS) supports U-M faculty, researchers, staff, and students in their use of technology to teach, learn, research, and work, and be leaders in their fields. We are dedicated to creating cohesive digital experiences and promoting university wide innovations. ITS's mission is to be trusted enablers of technology for the U-M community. ITS works together to provide cohesive digital experiences and seamless support to the U-M community. For more information about ITS, visit: https://its.umich.edu/about

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

• Generous time off
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses
• Dental and Vision Insurance
• Parental and Maternity Leave

Responsibilities*

Ensure accurate management of daily operations related to product receiving, shipping, stocking shelves, and inventory management. This is accomplished through an on line inventory databases and data bar coding. Verify, enters, compares and reconciles packing slips and invoices to materials received vs. ordered for accuracy per inventory procedures. Identify and tracks missing shipments and notify management and vendors of discrepancies promptly. Maintain detailed records of inventory on hand/ordered and monitor stock levels to forecast and initiate actions to replenish, ensuring needed materials are kept at agreed upon levels. Perform regular inventory audits per set protocols. Report and conduct research to resolve inventory discrepancies identified during the inventory cycle counting process. Collect online requests, identify materials from blue prints, initiate internal work orders and perform order fulfillment by dispatching or delivering to requested location(s). Using the online inventory systems, researches and helps staff to find/pull parts for orders upon request. Stages specially ordered materials/equipment for projects per protocol. Assist staff in loading/unloading of equipment on vehicles and into warehouses or storage facilities. Perform pick up or delivery to job sites or to departmental contacts. Promote understanding with customers on the benefits of the IT service provider model to help foster collaboration. Maintain safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintain clean shipping supply area; comply with procedures, rules, and regulations.

Collaborate with team members and support teams to propose service improvement requests and opportunities. Help with analysis, planning, testing, and implementation of improvement solutions

Required Qualifications*

• High School diploma or an equivalent combination of education and experience.
• 2+ years of experience working in a telecommunication warehouse and other warehouse environment with an understanding of supply, inventory, and disbursement and shipping procedures
• 2+ years of experience in a related role requiring confidentiality, customer service, organization, prioritization, and troubleshooting to assist customers.
• Operate an 8,000 lb. capacity forklift and maneuver large reels of cable.
• Operate a 2,000 lb. scissor lift for loading onto trailer, transportation, and unloading purposes
• Experience using motorized floor jacks to move large amounts of materials and equipment.
• Assign supplies, specifications, equipment from work orders, bill of materials and physical blue prints.
• Familiar with operating a personal computer with knowledge on using network applications, label makers and bar code readers.
• Experience driving, loading and un-loading a service truck.
• Unload, transport, maneuver, and stock telecommunication equipment weighing up to 50lbs onto shelves, trucks, or to work sites daily. Buildings may be under construction and without elevators.
• Meet the requirements of driving a U-M vehicle and have a valid driver license with less than 7 points

Desired Qualifications*

• Hi-low driver certification
• Mobile Scissor-lift certification
• Knowledge of a Tel-Management inventory system such as Pinnacle Tel-Management Axis-Inventory Module.
• Knowledge of telecommunication terminology.
• Demonstrated experience using some/all of the following programs and systems: Microsoft excel (can maintain complex spreadsheets), Word, PowerPoint, Pinnacle (Axis), Remedy, ServiceLink, Google Mail/Documents.
• Knowledge of U-M Purchasing procedures

Underfill Statement

UM- ITS welcomes a healthy applicant pool so we encourage all interested applicants to apply. This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Work on more than one task at a time and manage work under the direction of Inventory Control Lead or Manager regarding assignments, schedules, and meetings resulting in completion of work. Anticipate and resolve problems. Demonstrate understanding of principles, standards, technology, and procedures used. Rely on established procedures to plan and accomplish tasks. Comprehends and distill issues, identifies problem factors, determines appropriate information, checks assumptions against facts, and generates solutions. Promote cooperation and manage relationships.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.