Intake and Quality Specialist

Full Time
Blaine, MN 55434
Posted
Job description

Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their terms, in their own homes. And that starts with compassionate, care-minded people like YOU! When you join the SYNERGY HomeCare team, you will feel appreciated, recognized, and rewarded for the comforting, life-affirming care that comes right from your heart! Our promise to our clients is to bring full support for fuller lives and elevate their confidence, knowing they have someone like you guiding them through the Intake process.

Do you:

  • Enjoy serving others?
  • Have a big heart with a lot of love to share?
  • Excel at assisting clients in finding care they need?

We have an opening for an Intake Coordinator who can answer yes to these questions. At SYNERGY HomeCare, we create a world of care at home for all, which means you will have the opportunity to establish home care support for a wide variety of people, spanning all ages and all abilities. We are seeking an Intake Coordinator to join our independently owned and operated national agency.

Intake Coordinator Benefits:

  • Competitive pay! We just increased our pay rates!
  • Health Benefits- We offer various programs to cover accidents, medical, dental, vision, and even a doctor on demand program that gives your entire household access to a physician right from your home. No waiting in Urgent Care or the Emergency Room!
  • PTO– Start accruing PTO immediately.
  • Caregiver Satisfaction Program - We collect feedback to ensure care provider’s needs are being met.
  • Caregiver referral program - Get paid $300 when you refer friends to work for us!
  • 401(k) Plan- Start investing in your future by working with us!
  • WEEKLY Pay - You can actually get paid any day of the week, up to 70% of your worked shifts.
  • AAA Membership - Get a AAA Membership paid for by the company!

Intake Coordinator Responsibilities:

  • Client communication
  • Managing client intake calls and in-home assessments
  • Providing exemplary customer service
  • Assisting with caregiver assessments and other office tasks as needed

Intake Coordinator Requirements:

  • Experience – One year experience in a home care setting preferred. CNA, HUC or sales experience is plus.
  • Education – High school diploma
  • Skills – Exceptional customer service skills, time management skills, excellent communication skills
  • Characteristics – This is an autonomous position, so we’re looking for individuals that are self-motivated and willing to learn. This position requires daily driving, so reliable transpotation is needed.

If you would like to join our outstanding team at SYNERGY HomeCare, apply today!

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