IPG is looking for an entrepreneurial and energetic Inside Sales Coordinator to help drive & support our growth strategy for our fast growing LightWELD product line. LightWELD, an innovative hand-held laser welder, is currently disrupting traditional welding markets. The LightWELD Inside Sales Coordinator is responsible for selling to and supporting our customers; and will lead the LightWELD Mobile Demonstration Program, a key activity facilitating the sales process. The role will also manage inputs from multiple departments to ensure that all demos are executed efficiently and effectively. This is a great opportunity for a highly motivated sales professional to be critical member of an exceptional team in a high growing segment who wants to work with disruptive technologies. This is a critical role within the LightWELD team and will offer future career growth opportunities with strong performance.

IPG Photonics is a global leader and innovator fiber laser technology. Our fiber laser technology is the critical enabler for our customers to revolutionize and disrupt a range of industries, including materials processing, high-tech electronics, advanced battery technology, automotive, aerospace, medical, and defense. The LightWELD product family is our latest innovation bringing the capabilities of laser welding to the traditional hand-held welding market.

Responsibilities

• Own sales qualification process of inbound leads generated from marketing, tradeshows, demonstrations and events
• Manages technical, logistical, and marketing aspects of demonstration events for current & prospective customers
• Be the point-of-contact between the Sales Manager, Applications Engineer and the channel partners to ensure effective execution of demonstration calendar, marketing campaigns, trade shows and other lead generating activities
• Work with customers and channel partners to ensure IPG is supporting them effectively; propose and execute improvements where necessary
• Work with Marketing on sales development campaigns to generate leads & opportunities with prospective customers
• Collaborate with Sales team members to ensure that appointments are scheduled efficiently and effectively; maintain accurate records of all scheduled appointments and follow up with customers as necessary
• Provide exceptional customer service by responding to customer inquiries in a timely and professional manner
• Coordinate with other departments within the company to ensure that customer needs are met
• Conduct product demonstrations and presentations to customers

Requirements

• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite and Dynamics 365, or other CRM
• Ability to multitask and prioritize effectively
• Strong problem-solving skills and ability to think critically
• Experience working in a fast-paced environment
• Positive attitude and willingness to learn
• Strong sales and negotiation skills
• Bachelor's degree in Engineering, Business or related field (preferred)
• Previous laser experience is not required, however previous engineering experience is preferred

#IND123