Job description

Continental Battery Systems is a rapidly growing North American PE-backed company looking to add a highly-skilled, energetic, and collaborative employee to our team. We are seeking a career-minded candidate looking for an exceptional opportunity for business contribution, professional development, and career progression. The right candidate will be energetic, customer-focused, and determined to add value within a fast-paced organization.

We offer great benefits, including:

• Medical, Dental, and Vision
• Substantial 401k match
• Robust voluntary benefits package
• PTO and paid holidays off
• Significant employee product discounts (up to 12% over cost!)

At Continental Battery Systems, we want to help you grow! We invest training and resources in our employees, because we know that our people are what make our company a unique and special place to work. We offer great company discounts and a competitive benefits package, while also offering lots of opportunities for you to be your best self! Our focus on safety, wellness, and teamwork are the foundations of how we operate every day. We invite you to see for yourself.
Whether in the warehouse or in an office, our dedication to excellent customer service is what binds all of our team members across the country. We also pride ourselves on providing renewable solutions and a battery recycling program that delivers reliable power to our communities while also reducing our carbon footprint. We value the positive impact our business brings to the communities we serve and are looking for a candidate to join our team that has the same outlook on customer service.

Job-Specific Responsibilities:

• Key to this job is to deliver a high-quality customer experience while increasing the profitable sales of Company products and services. Creates and maintains promoters (raving fans) of clients.
• Growing knowledge in all products carried and educates customers on products that service their needs. Identifies helpful opportunities for customers through expanding the use of Company products and services. Helpful and persuasive.
• Monitor the system daily and respond immediately to security or usability concerns
• Manage the configuration and operation of client-based computer operating systems
• Upgrade systems and processes as required for enhanced functionality and security issue resolution
• Respond to and resolve help desk requests
• Create and verify backups of data
• May train others in systems administration
• Administrate infrastructure, including firewalls, databases, malware protection software and other processes
• Install and test computer-related equipment
• Provide technical support for both hardware and software issues our users encounter
• Engages in work that is intellectual or creative
• Produces work that is highly skilled and proficient in the theoretical and practical application of highly specialized information to computer systems analysis, programming and software engineering.
• Engages in duties that consist of one or more of the following:
• Responsible for applying systems analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional specifications.
• Responsible for designing, developing, documenting, analyzing, creating, testing or modifying computer systems or programs, including prototypes, based on and related to user or system design specifications.
• Responsible for documenting, testing, creating or modifying computer programs related to the design of software or hardware for computer operating systems.

Empowered and Engaged • Customer-Centric • Powerful Brands and Services • Always Moving Forward • One-Team • Environmental Health & Safety
Continental Battery Systems ∙ 8585 N Stemmons Fwy, Floor 6, Dallas, TX 75247∙ www.continentalbatterycompany.com

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