Job description

A San Francisco Bay Area, California-based fast-growing diverse business, Green Grid Inc. (GGI) provides advanced IT/OT solutions and professional services for climate, sustainability, environmental, social & governance (ESG) and compliance risk management in private and public sectors. Customers are able to boost operational safety, reliability, productivity and regulatory compliance using our solutions and services. We are a mission-driven team committed to climate protection, adaptation, and resilience for humanity. The company has been in the business for 12 years and is currently experiencing hyper-growth due to obvious and ubiquitous threats from climate change. It is a highly collaborative place were potential meets opportunity. If you care for our planet and want to save it for yourself and your next generations, please join us to change the world for humanity.

GGI is seeking an experienced Information Technology Support Technician to join our fight against climate change and its destructive and catastrophic impacts. The Technician will work with the company's senior leadership team and staff on a daily basis to implement and administer their Information and Communication Technology needs. This position is hybrid (onsite and work from home) and requires some travel.

Key Job Responsibilities

• Deploy and maintain all company computers (desktops, servers, and laptops), iPads and Smart phones
• Proactively research and evaluate network requirements
• Develops hardware/software solutions to provide required services to maintain/expand the secured private
• Perform daily maintenance of network services, ensures quality and reliable connectivity to the network
• Monitors network logs for information tracking or audit requirements
• Manage, monitors, and supports internal and external firewalls to protect the Network from intrusions
• Establish and maintain network files and security to ensure that critical applications are always available
• Research and evaluates network requirements
• Develop hardware and software solutions to provide required services with the network
• Support implementation of activities related to expansion of network hardware or software applications
• Review and documents requirements prior to the installation of hardware or software to ensure conformity to Network policies
• Participate in disaster recovery planning, testing, and business continuity plan documentation for Information Technology
• Develop and/or recommend revisions to Network operating procedures
• Perform additional duties as assigned

Required Qualification and Experience:

• An associate degree
• Information Technology related diploma or trade certifications
• Minimum three (3) years’ verifiable work experience in an IT support / administration
• Knowledge of Microsoft OS and iOS products, servers, network equipment, PCs, tablets and printers
• Ability to configure operating systems, install applications, support, and repair equipment
• Good organizational, time management, and project management skills
• Good verbal and written communication skills
• Good interpersonal skills
• Ability to move equipment up to 25 lbs.

Desired Qualification and Experience:

• A bachelor’s degree in related field
• Some coding ability
• Cellular communication system
• Creative and critical thinking ability
• Customer-focused and team player

What’s in it for you:

Candidates must be authorized to work in the US for any employer without visa sponsorship. Occasional domestic travel may be required. Due to the nature of the company's business and clientele, the successful candidate must be safety and security conscious, detail oriented, reliable, have a good driving record with DMV, pass the company's pre-employment background checks, and drug tests.

How to Apply:

Green Grid is an Equal Employment Opportunity (EEO) company. All qualified candidates are encouraged to apply.

P.S. Principals only. No recruiter or agency submitted resumes will be accepted.

Job Type: Full-time

Pay: $25.00 - $40.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• San Ramon, CA 94583: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Required)

Experience:

• verifiable work experience in: 3 years (Required)

Work Location: Hybrid remote in San Ramon, CA 94583

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