Description

All the benefits and perks you need for you and your family:

• Benefits from Day One

• Paid Days Off from Day One

• Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)

• Sign-on Bonus*

• Relocation Bonus*

• Nursing or BU specific benefits and perks

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule:Part Time

Shift: PRN

The community you’ll be caring for:

• Located north of Orlando in the community of Altamonte Springs, our facility is consistently named “Best Hospital” for overall quality, reputation, doctors and nurses by local residents

• As the largest satellite campus within the AdventHealth system, AdventHealth Altamonte has been providing state-of-the-art healthcare to the community since 1973

• The 398-bed hospital cares for more than 168,000 patients a year. We are proud to be revolutionizing health care with visionary leadership and world-class resources

The role you’ll contribute:

The Imaging Support Coordinator, under general supervision, is responsible for maintaining, accessing and printing patient records assuring privacy by following HIPAA guidelines and ensuring images and necessary paperwork is available for Radiologists’ interpretation and then communicating the results for the Imaging System. The coordinator will synchronize with radiology staff, both clinical and non-clinical, to ensure patient exams are processed. Performs designated standard operating procedures during Cerner downtime. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The value you’ll bring to the team:

• Answers the phone using scripted greeting and follows customer service and phone etiquette guidelines. [Communication]

• Releases film/exams to patients and/or physician’s office utilizing proper sign out process. Prints patients’ records for release internally and externally always adhering to HIPAA and/or established guidelines. [Records]

• Documents received communication from technologists and any relayed communication from Radiologists to the appropriate area in Cerner

• Monitors the “Call Result” worklist in Cerner. Communicates results to providers.

• Work to Ensure that prior outside imaging studies are obtained for scheduled patients prior to scheduled appointments or within 15 days after appointment. Completes appropriate documentation.

• Research prior history of all scheduled patients.

• Ensure prior imaging has been digitized via PACS for comparison to the scheduled exam (with a minimum of 4 years of prior imaging if available).

• Performs other duties as assigned or directed to ensure a smooth operation of the department including downtime operation.

Qualifications

The expertise and experiences you'll need to succeed:

REQUIRED:

EDUCATION AND EXPERIENCE REQUIRED:

• 6 months experience working with computers

KNOWLEDGE AND SKILLS REQUIRED:

• Ability to interact with Physicians, patients and customers

• Basic computer knowledge, including, spreadsheet program and email

• Skill in organizing and prioritizing of work, and following assignments through to completion

• Ability to communicate professionally with acceptable use of English and spelling

• Knowledge of Medical Terminology

• Ability to work independently in most situations

• Ability to multi-task, using multiple computer applications

• Ability to answer multiple phone lines

• Ability to deal with high levels of stress periodically

• Knowledge of PACS to view and print orders

• Self-motivated

PREFERRED:

EDUCATION AND EXPERIENCE PREFERRED:

• Associate’s degree with emphasis on computers

• One year of Radiology or Medical Office experience

KNOWLEDGE AND SKILLS PREFERRED:

• Computer experience in Microsoft Office

• Knowledge of medical software application (example: PACS, Cerner)

• Ability to communicate in Spanish

• Medical terminology

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.