Job description
ISSA is looking for an HR Generalist!
REMOTE, but must reside in ISSA-eligible state (AZ, UT, NV, ID, OR, TX, IL, IN, MN, OH, FL, SC)
About ISSA: ISSA is an education and certification company for fitness trainers, personal trainers, strength and conditioning coaches, nutritionists, nutrition coaches, yoga instructors, medical professionals, and more! For over 35 years, ISSA has created a personal fitness training program to merge gym experience with practical and applied sciences. With over 200 employees, we have certified nearly 500,000 trainers in 174 countries. And we were recently recognized as a Best Place to Work by The Phoenix Business Journal, and Fastest Growing Private Company by Inc. Southwest Regionals!
We are adding an HR Generalist to our team of relationship-builders who are laser focused on providing exceptional service to our students. We are tenacious and resilient in our pursuit of personal and professional success, while we incorporate fun into every day!
Job Summary:
The ISSA People Operations team strives to create and deliver a seamless and positive experience across the entire candidate and employee lifecycle. Leading with intention, empathy and contagious enthusiasm, our team develops efficient and simple people processes, systems, policies, and programs. You will act as a business partner to functional leadership teams, as well as a hands-on generalist for all things people-related including onboarding, talent review and assessment, career development, succession planning, internal mobility, engagement action planning and rewards/recognition. This position reports to the VP of People Operations.
Responsibilities:
Benefits and Compliance
About ISSA: ISSA is an education and certification company for fitness trainers, personal trainers, strength and conditioning coaches, nutritionists, nutrition coaches, yoga instructors, medical professionals, and more! For over 35 years, ISSA has created a personal fitness training program to merge gym experience with practical and applied sciences. With over 200 employees, we have certified nearly 500,000 trainers in 174 countries. And we were recently recognized as a Best Place to Work by The Phoenix Business Journal, and Fastest Growing Private Company by Inc. Southwest Regionals!
We are adding an HR Generalist to our team of relationship-builders who are laser focused on providing exceptional service to our students. We are tenacious and resilient in our pursuit of personal and professional success, while we incorporate fun into every day!
Job Summary:
The ISSA People Operations team strives to create and deliver a seamless and positive experience across the entire candidate and employee lifecycle. Leading with intention, empathy and contagious enthusiasm, our team develops efficient and simple people processes, systems, policies, and programs. You will act as a business partner to functional leadership teams, as well as a hands-on generalist for all things people-related including onboarding, talent review and assessment, career development, succession planning, internal mobility, engagement action planning and rewards/recognition. This position reports to the VP of People Operations.
Responsibilities:
Benefits and Compliance
- Oversee all employee benefit programs to ensure they are properly administered and compliant
- Evaluate the rate structure and work with the benefits broker to recommend changes to benefit plans to improve coverage and/or deliver cost effective benefits
- Respond to all employee questions pertaining to health and benefit plans, policies, or other general human resources questions
- Ensure compliance with local state and county laws, including required submission of reports, by staying current on local ordinances
- Perform intake for employee leave requests and administer leaves according to the policies including managing the leave from absence to return
- Gather and analyze employee, team, and company data including turnover and termination details
Compensation
- Review compensation across ISSA monthly, and work with Finance to ensure compensation per role is competitive and equitable
- Advise leadership on variable compensation recommendations
- Review all commissioned compensation monthly and ensure commission plans are effective
ISSA Team Engagement
- Work with managers and employees on all employee relations issues, and provide guidance as needed ( terminations, promotions, performance reviews, safety, performance issues)
- Keep a firm pulse on promotion pathways and ensure communication is robust
- Work with the People Operations Specialist to plan and help execute a diverse calendar of team and staff activities
- Act as coach to the People Operations Specialist
People Ops (HR) Administration
- Craft, write and release organizational announcements and other employee communications
- Maintain and manage complete employee files, including change notifications, benefits forms, compensation updates, policy documentation, etc.
- Own the HRIS and ensure information is accurate
- Streamline team processes and procedures, gain efficiencies through automation, and implement improvement initiatives
What is ISSA looking for:
- 4+ years blended HR experience with an understanding across all People Operations disciplines including talent acquisition, employment, benefits, compensation, employee relations and compliance
- Excellent interpersonal, communication and customer service skills
- Ability to work in a fast-paced environment with exceptional attention to detail - accuracy a must
- Strong organizational and time management skills – ability to order competing priorities is critical
- Advanced computer skills to include Excel, Word and PowerPoint
- PHR certification preferred or strong desire to attain it in the near future
Anything else? Absolutely! Benefits and Perks:
ISSA is a place where every day we are inspired by our teammates, encouraging each other to be our best. The environment is relaxed, friendly, and upbeat! And we feel it’s important to reward our team with competitive pay and benefits. Here are some of the highlights:
Free Certifications: Who wants to be their best self? WE DO! As an ISSA team member, you have access to all 25 certifications…at no expense! Additionally, you'll receive exclusive discounts on leading products in the fitness industry. Cool, right?
Work-Life Synergy: Our Core Team members have 4 weeks of PTO. If you join ISSA as a People Leader you get 5 weeks of PTO and our Directors and Above have Discretionary Time Off! All PTO starts accruing on day one! And everyone at ISSA gets 8 paid national holidays every year! Work hard, play hard!
Parental Time Off: We support our team members as they grow their families! Once you qualify for FMLA, you are eligible to receive up to 6 weeks of paid paternity time to bond with a new child.
Well-Rounded Support: We are proud to offer Maven, a global platform that provides on-demand care! Maven provides an option for inclusive, comprehensive support for the whole employee and their family journey!
Medical, Dental, and Vision Insurance: A key component to living a healthy lifestyle is having access to the care we (and our families) need. We offer 2 medical insurance plans accompanied by Health Saving Account (HSA) and Flexible Savings Account (FSA) options, as well Dental and Vision coverage. And you don’t have to wait forever! Eligibility begins the 1st of the month after you start.
Team Building: We may be remote, but we don’t have to be alone! We host a monthly schedule of virtual team activities, town halls, weekly gratitude and motivational sessions, and other special events…so many fun ways for us to connect and support one another.
Growth Opportunities: When our people grow…we grow! We offer leadership training, development journeys for each role and career path, and many coaching/mentoring opportunities. Constant growth and development are inherent in our culture.
Tools To Do The Job: We ensure you are hooked up with the tools, equipment, and systems you need. We begin the process prior to your start date, so you are ready to rock ‘n roll on your first day. We also provide a monthly work-from-home allowance!
100% Remote Work: You can say goodbye to long commutes, because all of our roles can be performed from the comfort of your own home. In order to connect and communicate more effectively, ISSA is a camera-friendly culture in which cameras are on for scheduled meetings. We have found that this bridges the gap that can exist since we are not working together in an office.
What Else? We have a 401(k) company match and 100% company-paid life/AD&D insurance/short-term disability. We also offer an employee assistance program to assist with work-life concerns (legal, financial, and mental health). Our ultimate goal is to support you and your overall wellness.
ISSA is a place where every day we are inspired by our teammates, encouraging each other to be our best. The environment is relaxed, friendly, and upbeat! And we feel it’s important to reward our team with competitive pay and benefits. Here are some of the highlights:
Free Certifications: Who wants to be their best self? WE DO! As an ISSA team member, you have access to all 25 certifications…at no expense! Additionally, you'll receive exclusive discounts on leading products in the fitness industry. Cool, right?
Work-Life Synergy: Our Core Team members have 4 weeks of PTO. If you join ISSA as a People Leader you get 5 weeks of PTO and our Directors and Above have Discretionary Time Off! All PTO starts accruing on day one! And everyone at ISSA gets 8 paid national holidays every year! Work hard, play hard!
Parental Time Off: We support our team members as they grow their families! Once you qualify for FMLA, you are eligible to receive up to 6 weeks of paid paternity time to bond with a new child.
Well-Rounded Support: We are proud to offer Maven, a global platform that provides on-demand care! Maven provides an option for inclusive, comprehensive support for the whole employee and their family journey!
Medical, Dental, and Vision Insurance: A key component to living a healthy lifestyle is having access to the care we (and our families) need. We offer 2 medical insurance plans accompanied by Health Saving Account (HSA) and Flexible Savings Account (FSA) options, as well Dental and Vision coverage. And you don’t have to wait forever! Eligibility begins the 1st of the month after you start.
Team Building: We may be remote, but we don’t have to be alone! We host a monthly schedule of virtual team activities, town halls, weekly gratitude and motivational sessions, and other special events…so many fun ways for us to connect and support one another.
Growth Opportunities: When our people grow…we grow! We offer leadership training, development journeys for each role and career path, and many coaching/mentoring opportunities. Constant growth and development are inherent in our culture.
Tools To Do The Job: We ensure you are hooked up with the tools, equipment, and systems you need. We begin the process prior to your start date, so you are ready to rock ‘n roll on your first day. We also provide a monthly work-from-home allowance!
100% Remote Work: You can say goodbye to long commutes, because all of our roles can be performed from the comfort of your own home. In order to connect and communicate more effectively, ISSA is a camera-friendly culture in which cameras are on for scheduled meetings. We have found that this bridges the gap that can exist since we are not working together in an office.
What Else? We have a 401(k) company match and 100% company-paid life/AD&D insurance/short-term disability. We also offer an employee assistance program to assist with work-life concerns (legal, financial, and mental health). Our ultimate goal is to support you and your overall wellness.
Transform your career at ISSA!
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