TELECARE CORPORATION

HOUSEKEEPER - CORDILLERAS MHRC

STATEMENT OF PURPOSE

We exist to help people with mental impairments realize their full potential.

MISSION STATEMENT

Telecare will deliver and manage excellent services and systems of care for persons with serious mental illness.

POSITION OBJECTIVE

The Housekeeper is the staff member that performs tasks that involve cleaning and servicing the building areas of the facility. In addition, a variety of housekeeping duties are performed in order to maintain the facility in an orderly, sanitary and attractive condition.

QUALIFICATIONS

One (1) year of relevant experience in the hotel, motel, health care or a similar work environment is required. Experience in a health care setting is preferred. High school graduation or a G.E.D. equivalent is preferred. Incumbents in this position must have the ability to read, write and speak English in order to follow written and verbal directions. Good communication skills and a desire to work with mentally impaired adults are crucial. Applicant must be finger printed and receive clearance from Criminal Justice Department.

KEY RESULT AREAS

MISSION, VALUES AND BELIEFS

• Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with clients, the public and other staff members.

QUALITY AND QUANTITY OF WORK

• Performs tasks correctly and according to policies and procedures.
• Thoroughly and consistently performs the following cleaning tasks:
• sweeps, mops, vacuums, buffs, strips, washes and shampoos floor surfaces
• cleans and dusts furniture, closets, telephone areas and vents
• scours, polishes and sanitizes sinks, counters, stainless steel surfaces and waste receptacles
• empties waste receptacles and cleans solid waste containers and transports medical waste to outside storeroom, as directed.
• washes windows and walls, which may involve removing draperies and rugs, as directed.
• washes mops, rags and linen, as directed.
• gathers and returns needed cleaning supplies and equipment daily to support rooms, as directed.
• distributes the clean laundry, from the clean linen closet to the nursing staff, as directed.
• collects dirty laundry from the nursing areas and moves it to the loading area for pickup as directed.

TEAM MEMBER PARTICIPATION

• Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions.

JUDGMENT, DECISION MAKING AND INITIATIVE

• Demonstrates knowledge and proper use of equipment and supplies.
• Reports defective equipment or needed repairs to supervisor.
• Executes, as required, the facility Fire, Disaster and Safety procedures.
• Assists with the management of assaultive behavior upon request by the clinical staff.
• Reports fire and accident hazards to supervisor.

RELATIONSHIPS WITH OTHERS

• Demonstrates a good rapport and cooperative working relationships with all members of the team; responds to co-workers with concern and promotes group morale.

QUALITY IMPROVEMENT

• Continually focuses on assigned tasks and seeks and implements improvements as necessary.
• Understands and demonstrates the safety program in all activities.
• Has knowledge of and implements contamination and infection control procedures.
• Practices universal precautions at all times.

CUSTOMER AND COMMUNITY RELATIONS

• Demonstrates a knowledge of Telecare’s customers including clients, families and governmental agencies in all interactions and conduct.
• Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community.

PLANNING AND TIME UTILIZATION

• Completes and follows through with tasks and assignments, meeting expected deadlines.

ATTENDANCE AND RELIABILITY

• Understands and demonstrates knowledge of all policies associated with attendance.

PROFESSIONAL DEVELOPMENT

• Attends all assigned in-service education programs.
• Requests additional training in areas where self-improvement is desired.
• Always dresses appropriately and professionally.

PHYSICAL REQUIREMENTS

Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

EOE AA M/F/V/Disability

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)