Job description
We're searching for a Houseperson with exceptional people skills who is enthusiastic and courteous to make sure our hotel guests have a wonderful stay. We require a multi-talented person capable of handling a wide range of duties. Responsibilities for this position include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. Additionally, you will help deliver guest-requested items such as amenities, rollaway beds, cribs, bedding, and performing any specially assigned tasks by housekeeping managers. Our ideal applicant has at least one year of housekeeping or Houseperson experience, as well as a strong commitment to providing outstanding customer service. Please apply right away if this sounds like a great opportunity!
Compensation:$16 hourly
Responsibilities:- Bring requested supplies, such as rollaway beds, cribs, and blankets, to guest rooms
- Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspaces
- Retrieve clean linens from housekeeping storage facilities and distribute them to each floor
- Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests
- Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests
- Hours required: 3:00 PM-11:00 PM
- Must have a strong focus on putting the guest first with exceptional customer service experience
- Must have 1 or more years experience as a houseperson, housekeeper, or similar position in hospitality field
- Must have graduated high school or received an equivalent certification (GED)
- Good understanding of cleaning techniques and products
- Possesses a strong work ethic with exemplary organizational, time management, and communication skills
We're off I-490 in Victor, less than a mile from Eastview Mall and a range of restaurants. Fairport is 10 minutes north of us, and we're 15 miles from downtown Rochester. The University of Rochester and Rochester Institute of Technology are 20 minutes away. Enjoy free hot breakfast, WiFi, and our pool and whirlpool.
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